Senior Sales Account Manager

Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers’ critical path of progress by making them smarter, faster and more efficient. Job Summary & Responsibilities The Sales and Account Manager is responsible for driving revenue growth and managing customer relationships supporting Key Strategic Accounts in the North America region. This role requires developing and executing detailed account‑level sales strategies, coordinating cross‑functional resources, and ensuring a high level of customer satisfaction while meeting Onto Innovation’s revenue and margin objectives. The position reports to the Account Director and serves as a key interface between customers and internal stakeholders, including factory operations, applications, service, and executive leadership. Key Responsibilities Sales Strategy & Account Management Develop and execute detailed sales strategies, including objectives and action plans, for specific sales opportunities and assigned accounts to grow Onto Innovation revenue while protecting corporate margin objectives. Manage the total Onto Innovation–to‑customer relationship, including executive, technical, marketing, service, and operations interactions. Maintain a proactive approach to account management by identifying risks and potential issues before they impact customer satisfaction or revenue. Customer Engagement & Communication Schedule and conduct customer meetings, generating detailed Sales Call Reports with defined action items and follow‑up plans. Track action lists and ensure timely closure of all open issues. Arrange and deliver technical presentations at customer sites and support customer visits to Onto Innovation facilities. Serve as the primary point of contact for sales‑ and service‑related customer issues, ensuring rapid resolution and maintaining customer confidence. Forecasting & Commercial Management Own and manage the weekly sales forecast using Excel and SharePoint, maintaining a rolling six‑month outlook. Ensure quotes are generated accurately, delivered in a timely manner, and properly entered into the Onto Innovation revenue plan. Monitor customer receivables and work with customers and internal finance teams to resolve collection challenges. Support commercial negotiations and manage Customer Purchase Agreements (CPAs) and associated amendments. Internal Coordination Work closely with factory, applications, service, and operations teams to resolve customer issues efficiently and communicate feedback back into the organization. Manage customers build configurations, including translating Engineering Authorization Requests (EARs) into Bills of Material (BOMs) as required. Support and manage clean order bookings to ensure timely and accurate order execution. Market & Competitive Intelligence Maintain a strong understanding of Onto Innovation’s product portfolio, technology roadmap, and value proposition. Stay current on competitive products and market developments, maintaining up‑to‑date competitive presentation materials. Develop awareness of key market drivers, trends, and challenges within the semiconductor industry. Qualifications Required Minimum of 5 years of recent experience in the semiconductor industry. Minimum of 7 years of sales experience, with formal training in a structured sales methodology (e.g., Miller Heiman or comparable). Experience selling to Tier‑1 semiconductor manufacturers. Proven ability to work proactively and identify potential issues before they arise. Strong organizational, communication, and relationship‑management skills. Solid understanding of semiconductor industry dynamics and customer‑specific challenges. Preferred Experience with semiconductor metrology equipment (helpful but not required). Experience supporting complex, multi‑stakeholder customer environments. Travel Requirements Willingness to travel up to two weeks per month to visit customer sites. Personal Attributes Customer‑focused and results‑oriented Detail‑driven with strong follow‑through Comfortable operating across both technical and commercial discussions Self‑motivated with the ability to manage multiple priorities simultaneously Why Join Onto Innovation? At Onto Innovation, we believe your work should matter—and so should your well-being. That’s why we offer competitive salaries and a comprehensive benefits package designed to support you and your family. From health, dental, and vision coverage to life and disability insurance, PTO, and a 401(k) with employer match, we’ve got you covered. You’ll also enjoy access to our Employee Stock Purchase Program (ESPP), wellness initiatives, and cutting-edge tools—all within a collaborative, inclusive culture where your contributions are valued and recognized. Compensation & Growth • Base Salary Range: $ - $, offered in good faith and based on experience, location, and qualifications. Additional Rewards: Annual bonus opportunities and potential long-term incentives tied to both company and individual success. Empowering Every Voice to Shape the Future: Onto Innovation is committed to creating a workplace where every qualified candidate has an equal opportunity to succeed. We evaluate applicants based on skills, experience, and potential - without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. We believe diversity of thought and background drives innovation and strengthens our team. Important Note on Export Compliance For certain positions requiring access to technical data, U.S. export licensing review may be necessary for applicants who are not U.S. Citizens, Permanent Residents, or other protected persons under 8 U.S.C. 1324b(a)(3). Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain help our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers’ critical path of progress by making them smarter, faster and more efficient. Headquartered in Wilmington, Massachusetts, Onto Innovation supports customers with a worldwide sales and service organization. Additional information can be found at http://www.ontoinnovation.com.