Manager, Applications Engineering

Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers’ critical path of progress by making them smarter, faster and more efficient. Job Summary & Responsibilities Provides leadership and direction to application engineers for providing the perspective of customer process and device roadmaps for a broad function area. Recognized as a technology expert. Manages local technical resources and works closely with BU, and account team to ensure high installed base performance and customer satisfaction. Responsible for driving the applications team to execute on Onto Innovation strategic plans. Resolve unusually complex technical issues utilizing systematic troubleshooting methodology generally involving multiple processes. Create a mechanism to communicate issues, track progress and pull resources from multiple business units and/or functions. Communicates learnings to rest-of-world to strengthen Onto Innovation products and processes. Technical expert leading strategic activities The Applications Manager should know wafer fab processes and Onto Innovation technology portfolio to map customer challenges to Onto solutions, identify inflections, and threats and opportunities for share and TAM growth. Determines segmentation & requirements. Delivers detailed competitive analysis. Discovers customer high value problems, understands options and influences the customer's technical choices. Protects customer and Onto IP and gathers competitive intelligence. Leads the implementation in new products and CIPs to existing product line Application Coverage- Film Thickness Measurement, Modeling and Trouble shooting Owns Customer Relationships Develops and manages relationships with technical buyers. Improves customer preference to engage Onto Innovation on technical problems. Build relationships with technical personnel at customers (at the level of Section / Department Managers) Takes the lead in positioning new technologies to customers. Interfaces with customers at the key development and manufacturing sites to form strategic partnerships to evaluate new and emerging technologies and oversees joint development activities or beta-site testing programs. Responsible for supporting all TRMs and technical engagement programs with customers. Responsible the applications resource management and local team development. Works with applications managers, account managers and service managers on regional project priorities and resource optimization to achieve the business goals. Responsible for team’s skill level development including training and cross training to meet customer support needs. Qualifications Qualification MSc degree with 10 years of experience or PhD degree with 7 years of experience in semiconductor metrology and inspection. Strong project management and organizational skills. Expert applications understanding and knowledge in metrology and inspection. Demonstrated ability to assign priorities in a fast-paced and changing environment. Competencies Profile Ability to effectively interface with different groups in the company and work collaboratively to achieve company goals. Collaborates with other team members and demonstrates strong interpersonal skills. Strong business acumen Analytical and problem-solving skills Ability to think strategically and tactically (detail-oriented) Excellent written and oral communication and presentation skills with the ability to speak and communicate effectively with both senior management and front-line staff personnel. Onto Innovation Inc. offers competitive salaries and a generous benefits package, including health/dental/vision/life/disability, PTO, 401K plan with employer match, and an Employee Stock Purchase Program (ESPP) along with health & wellness initiatives. We provide a collaborative working environment along with resources, and state-of-the-art tools & equipment to promote success; and a welcoming, inclusive corporate culture where individuals are recognized for their contributions. Onto Innovation Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. For positions requiring access to technical data, Onto Innovation Inc., Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position – except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) – may have to go through an export licensing review process. Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain help our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers’ critical path of progress by making them smarter, faster and more efficient. Headquartered in Wilmington, Massachusetts, Onto Innovation supports customers with a worldwide sales and service organization. Additional information can be found at http://www.ontoinnovation.com.