Billing Specialist

Summary

The Billing Specialist / Administrative Assistant is someone who enjoys setting up customer accounts, ability to create and deliver accurate customer invoices and statements, monitor outstanding balances to ensure accounts are paid on time, and verify customer account information is current and correct

Attributes of Ontivity, Legacy Division

• Stable – Broad customer base with long-term relationships allowing you to keep working
• Safe – Your wellbeing is our top priority and primary value
• Competitive – Competitive Pay, OT Opportunity, Travel Compensation, Comprehensive benefits
• Resourceful – Quality Equipment, Current Technology, and Access to learn from seasoned professionals across a network of companies
• Career Focused – We invest in you through technical and safety training
• Recourse – Multiple disciplines that allow you opportunity to expand your skills and multiple locations that provide opportunity to work where we are at and you want to be
• Meaningful – Your work impacts every American and every other critical infrastructure field
  
  

Key Responsibilities

• Oversee customer account set up
• Manage Prevailing Wage intents
• Review QuickBase and true up forecasts and soft close/hard close candidates
• Request COI’s
• Generate and deliver customer invoices and account statements
• Work with project managers to ensure all costs are captured and billed appropriately and timely
• Ensure accurate recording and collection of sales tax, where applicable, across multiple jurisdictions
• Respond and resolve customer billing issues
• Follow up on and collect outstanding customer balances
• Reconcile the accounts receivable ledger and assist in preparing detailed accounts receivable status
• Helps maintain customer accounts, files and records, including various customer portals
• Professionally interact with internal and external customers
• Route internal and external calls with providing a white glove communication experience
• Other duties as assigned
  
  

Physical Demands

• Must be able to pass pre-employment screening and background check
• Occasionally required to lift or move up to 25 pounds and frequently lift or move up to 10 pounds
• Position requires working indoors in a professional office atmosphere
  
  

Minimum Qualifications

• Considered fastidious
• Enjoy working under tight deadlines, with flexibility
• Confidential in nature to deal with difficult, sensitive and confidential issues
• Proven customer service skills and overall understanding billing
• Self-disciplined in time management and prioritization abilities
• Must be a team player and possess excellent communication skills (both oral and written)
  
  

Supervisory Requirements

This position does not have supervisory requirements

Position Type and Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 7:00 a.m. to 4:00 p.m. with some overtime requirements

Travel

No travel requirements are expected for this position.

Required Education And Experience

• Required Education and Experience High School Diploma or General Education Degree (GED) is required
• Two to four years of billing experience and/or SAGE 300 CRE experience is preferred
  
  

Our Benefits

• Health, dental, and vision plans (for team members and their families)
• Financial planning through our 401(k) program
• Additional benefits including life and disability insurance
• Holiday and paid time off
• Wage range $22-$27/ Hr. DOE
  
  

EEO Statement

Ontivity, Legacy Division provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability and genetics. In addition to federal law requirements, Ontivity, Legacy Division complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Ontivity, Legacy Division expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information disability or veteran status. Improper interference with the ability of Ontivity, Legacy Division’s employees to perform their job duties may result in discipline up to and including discharge.