What are the responsibilities and job description for the Comfort Advisor position at Ontime Service?
Do you thrive in a dynamic, customer-facing role where you can make a real difference in people’s homes? Are you a great communicator who enjoys building relationships, solving problems, and helping customers improve their home comfort?
As a Home Comfort Advisor, you will work closely with homeowners to evaluate their HVAC needs, perform comfort surveys, recommend solutions, and help guide them through the purchase and installation process. This role is ideal for motivated individuals, whether you have HVAC experience or are excited to learn in a supportive, growth-focused environment.
Why Join Our Team?
- Comprehensive benefits: 401(k), medical, dental, vision, life, AD&D, short- and long-term disability, critical illness, accident, and hospital indemnity coverage
- Paid holidays and vacation
- Ongoing training to develop your skills and advance your career
- Supportive, team-oriented culture built on integrity and accountability
What You’ll Do
- Build lasting relationships with customers and teammates
- Convert prospects into satisfied owners of new heating and cooling systems
- Perform in-depth comfort surveys, home analyses, and load calculations
- Always arrive prepared—showing up 5–10 minutes early for appointments
- Maintain complete and accurate paperwork in a timely manner
- Uphold honesty, positivity, and a client-first attitude in all interactions
- Participate actively in meetings and training sessions
What We’re Looking For
- At least 3 years of proven success in outside sales
- Minimum 1 year of HVAC experience preferred, but not required for motivated learners
- Strong follow-up, closing, and organizational skills
- High school diploma, GED, or college degree preferred
- Physical capability to navigate attics, crawl spaces, and other residential spaces
- Clean driving record and ability to pass a physical, background check, and drug screening
- Positive, professional attitude with a passion for helping others
- Self-motivated, reliable, and able to work independently or as part of a team
- Strong communication and interpersonal skills for interacting with customers and teammates
Ready to Join a Company That Values Service and Teamwork?
Apply today and start building a stable, rewarding career with us — where your work truly makes a difference.
Salary : $38,446 - $62,021