Credit Union Branch Manager

Ontario Shores Federal Credit Union has continued to grow into a full-service financial institution that serves over 11,750 members in the Western New York counties of Niagara, Orleans, Genesee, Wyoming, Cattaraugus, Allegany, and Steuben and is seeking a Branch Manager to join our growing organization in Pendleton, NY!

A member-owned institution, we prioritize our members' best interests. Our devoted team of employees and Board of Directors collaborate to promote and protect the financial well-being of our members and communities we serve by providing value-creating services, offering sound financial guidance, and building trusted relationships.

Job Type: Branch Manager (on-site)

Shift and Schedule: Full-Time; Monday – Friday, 8:15am – 5:15pm

Location: Pendleton, NY

Pay: $60,000 - $65,000 annual salary ( bonus/incentive)

Additional Salary Information

The salary range reflects our good faith and reasonable estimate of the possible compensation at the time of posting, the role and associated responsibilities, and the experience, education, and training of the selected candidate.

The Opportunity

Exciting opportunity to guide and manage Ontario Shores’ newest branch office in Pendleton, NY! Lead staff in providing quality service to members in account transactions, loan applications, and new accounts. Identifies and participates in business development and community outreach events in order to establish a presence and drive new member relationships. Maintain a high profile of the Credit Union through community involvement. Solve problems within established policies and guidelines.

Duties and Responsibilities

· Maintain a highly motivated, well-trained staff, maintaining effective employee relations.

· Apply and evaluate policies and procedures for the branch. Ensure that the branch is in compliance with federal laws and regulations set forth by the National Credit Union Administration and other regulatory agencies.

· Work with internal auditor/supervisory committee to ensure compliance with internal controls.

· Evaluate the job performance of branch office staff to ensure quality of work and service to members.

· Monitor branch activity, including number of transactions, volume, teller errors, loan volume, and new accounts.

· Monitor key products and sales within branch to ensure profitable and sound business practices and a high quality of service for members.

· Manage the security and safety of the branch. Analyze and monitor security and safety policies and procedures on an on-going basis.

· Ensure that staff receives on-going training on security and robbery procedures.

· Schedule adequate staff to ensure efficient branch operation.

· Conduct loan interviews. Process, approve, and/or close loans.

· Monitor branch operations to ensure a consistent, professional approach.

· Assist staff or members in solving complex account problems.

· Create and maintain a cross-selling environment within the branch.

Minimum Qualifications:

• High School Diploma or GED.
• Three to five years of similar or related experience
• Excellent communication, time management, and people skills.
• Strong attention to detail with outstanding problem-solving skills.
• Must demonstrate strong interpersonal skills; be highly motivated and well organized.
• Excellent written and verbal communication skills.
• Credit Union and/or banking experience desirable.
• Strong dedication to accuracy and efficiency.
• Basic math and computer skills.
• Cash handling experience.
• Prior customer service experience a plus.

Benefits:

• Outstanding culture and opportunity to join an engaged and community-focused team.
• We reward great work with great benefits! In addition to competitive compensation, Ontario Shores FCU offers a generous benefits package.

Our employees are the most valuable asset we have. We promote a culture that values the contribution of all our employees, which is what enables us to serve our diverse, growing membership so well. Ontario Shores FCU appreciates candidates with experience that align with our unique work environment and invites you to apply with both your cover letter and resume for our Branch Manager position in Pendleton, NY!

To learn more about Ontario Shores Federal Credit Union, visit our website at osfcu.com.

All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan

Work Location: In person

Salary : $60,000 - $65,000