What are the responsibilities and job description for the Professional Services Consultant position at Onspring Technologies LLC?
Onspring is seeking high-energy, intelligent, problem-solving software implementation consultants.
Our Professional Services Consultants work with customers to determine their business needs and requirements and subsequently implement those requirements into an Onspring solution that meets their needs.
Responsibilities:
Provide expert guidance into how Onspring can be leveraged to solve customers’ business needs (i.e. what to do and what not to do)
Assist in implementation project planning and communicate if any deadlines/milestones are at risk
Develop in-depth, expert-level knowledge of the Onspring platform and its configuration options
Gain in-depth knowledge of Onspring solutions (Audit Management, Risk Management, Vendor Management, etc.), industry trends, and competition
Work in the Onspring CRM for all project activities and manage weekly status reporting on progress
Implement customers’ solution design in Onspring via its highly configurable functionality (no coding is required) utilizing industry best practices, complete with automated workflow and messaging, role-based reporting, and access control
Test the solution against customer requirements (via User Acceptance Testing i.e. UAT) to ensure that the system is functioning as it was intended.
Potentially train customers on Onspring functionality from a system administrator and/or end-user perspective
Willingness to travel between 15-30%
Required Skills & Experience:
Previous consulting experience with software or technology is a plus
Previous domain experience with Governance, Risk, and Compliance (GRC) is a plus
Intensely goal-oriented, self-motivated, and driven to achieve individual and team goals
Responsible for producing results
Able to approach strangers and engage them respectfully
Self-starter with the ability to work independently or in a team environment
Strong sense of urgency
Strong time management, organizational, decision-making, and critical thinking skills
Able to learn and absorb new information quickly
Personal Attributes & Values:
Fits with a hard-working, innovative, quality-driven, and client-focused culture
Articulate, with a proven ability to communicate effectively with colleagues, partners, and clients
Smart, decisive, organized, methodical, biased toward action
High energy, sense of urgency, passion, commitment, engaged
Agile, nimble, able to recognize and implement necessary changes
Creative thinker and high aptitude for solving problems
Believable, credible, honest, high integrity, and trustworthy
Able to multitask effectively
Work Location: Flexible. On-site, hybrid and fully remote options available
About Onspring:
Onspring is a connected, adaptive GRC platform designed to unify processes, data, and teams across the enterprise. Achieve comprehensive, real-time visibility into your risk posture, security controls, and compliance status, transforming scattered information into actionable intelligence.
Onspring's highly configurable platform empowers teams to automate workflows, integrate systems, and scale GRC programs effectively. Trusted by organizations across diverse industries, Onspring modernizes GRC, moving beyond fragmented, reactive approaches to integrated, proactive oversight.
Learn more at www.onspring.com.
Onspring maintains a dynamic, flexible, and lively workplace. We encourage our team members to share ideas, challenge conventional wisdom, and have fun.
At Onspring, all qualified applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.