What are the responsibilities and job description for the Insurance Verification & Referral Specialist position at OnSpot-FL LLC?
Do you thrive in a fast-paced environment and love the satisfaction of a job well done? Are you passionate about patient care behind the scenes? If you’re looking for a new challenge in healthcare, we want to meet you!
About Us
OnSpot Dermatology is a cutting-edge Mobile Dermatology Practice providing high-quality care throughout Florida. Our dedicated team brings expert dermatology services right to patients—and we’re looking for a superstar Referral & Authorization Specialist to join our team!
What You’ll Do
Obtain medical and surgical referrals/authorizations for dermatology appointments, ensuring all patients get the care they need—without a hitch!
Collaborate with our corporate partners to send out and track bulk authorization requests for services rendered.
Handle inbound and outbound calls with patients, providers, and insurance companies—making every interaction count.
Respond to inquiries and tasks from on-site staff, becoming their go-to resource for all things referrals and authorizations.
Scrub appointment schedules daily to ensure no referral request slips through the cracks.
Who You Are
Organized & Detail-Oriented: You’re on top of your game, never letting a detail slide.
Insurance Savvy: You have experience working with health insurance, especially authorizations and referrals.
Confident Communicator: You’re a pro on the phone and know how to get things done with positivity and professionalism.
Team Player: You thrive in a collaborative environment, supporting both patients and your colleagues.
Self-Motivated: You take initiative and can work independently to solve problems as they arise.
Positive Attitude: You bring energy, enthusiasm, and a can-do spirit to everything you do.
Minimum Qualifications
- High school diploma or equivalent required
- Minimum of 2 years experience in insurance verification, medical billing, or healthcare administration.
- Strong knowledge of health insurance plans, including Medicare, Medicaid, and private insurers.
- Proficiency with electronic health records (EHR) systems and insurance verification software.
- Excellent communication and interpersonal skills to interact effectively with patients, providers, and insurers.
Preferred Qualifications
- Familiarity with referral management systems and healthcare compliance standards.
- Ability to analyze and resolve complex insurance coverage issues independently.
- Bilingual skills, particularly in Spanish, to support diverse patient populations.
Why Join Us?
Be part of a friendly, mission-driven team making healthcare more accessible across Florida
Supportive leadership and a collaborative environment
Flexible work arrangements
Benefits
Remote Work
PTO – Generous paid time off so you can recharge
Health Insurance – Comprehensive coverage to keep you healthy
401K – Plan for your future with our employer-sponsored retirement plan