What are the responsibilities and job description for the Front Desk Medical Receptionist – The Villages Office position at OnSpot-FL LLC?
📍 Location: The Villages, FL
💼 Job Type: Full-Time
About OnSpot Dermatology
At OnSpot Dermatology, we’re redefining convenience in healthcare by bringing state-of-the-art dermatology directly to our patients through our 40-foot mobile medical units — and now, through our growing network of physical offices.
This position is for our new brick-and-mortar practice in The Villages, where we combine the efficiency of mobile dermatology with the comfort of a permanent office setting.
We’re looking for a friendly, organized, and patient-focused Front Desk Medical Receptionist to help create a welcoming, professional experience for every patient — from the first phone call to check-out.
The Role
As the Front Desk Medical Receptionist, you’ll be the first point of contact for patients and play a key role in ensuring our office runs smoothly. This full-time, in-office position is perfect for someone who thrives in a fast-paced environment, enjoys connecting with people, and takes pride in exceptional customer service.
What You’ll Do
Be the welcoming face of OnSpot — greet every patient with warmth and professionalism
Check patients in and out, ensuring all demographic and insurance information is accurate
Verify insurance coverage, process payments, and handle co-pays and product sales
Manage daily appointment schedules and communicate updates or delays clearly
Answer and return calls promptly with courteous, professional communication
Schedule and reschedule appointments efficiently using our medical software
Support the clinical team by maintaining a smooth, organized front desk environment
What We’re Looking For
Experience: Minimum 1 year in a medical office setting (dermatology experience a plus)
Skills: Excellent communication, computer proficiency, and strong multitasking abilities
Personality: Professional, friendly, and patient-centered with an outstanding phone presence
Values: Detail-oriented, dependable, and committed to patient privacy and high-quality care
Why You’ll Love Working Here
Join an innovative healthcare company transforming how dermatology is delivered
Work in a supportive, team-oriented environment where your role truly makes an impact
Competitive pay and benefits package
Opportunities for growth and professional development within a rapidly expanding organization
💡 Start your career with a company that’s changing the future of dermatology — right here in The Villages.