Student Services Specialist

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Ability to communicate effectively in oral and written form
• Ability to establish and maintain effective relationships with school leadership, district leadership, and the community
• Ability to develop and maintain harmonious and productive working relationships
• Ability to engage in effective de-escalation and conflict resolution strategies with all members of the school community
• Ability to represent the school system in a positive fashion to a variety of audiences
• Ability to effectively manage multiple tasks
• Proficiency with current technology
• Working knowledge of North Carolina School Law and Local Board of Education Policies
• Ability to prepare accurate and professional documents and reports

EDUCATION AND TRAINING:

• North Carolina Educator License required
• Minimum three years’ experience as an educator
• Prior Related Experience in Student Services preferred
• Master of School Administration Degree preferred

TERM OF EMPLOYMENT: 12 Months

SALARY: Teacher State Salary Schedule or Central Office Salary Schedule (Dependent Upon Credentials/Experience)

FLSA Status: Exempt

PERFORMANCE RESPONSIBILITIES:

• Coordinate student enrollment and assignment processes, including transfer requests, out-of-district placements, and magnet school applications, ensuring compliance with district policies and timelines.
• Handle sensitive student and personnel information with discretion and maintain confidentiality in accordance with district and legal standards.
• Engage in effective de-escalation and conflict resolution strategies with all members of the school community.
• Facilitate and convey resolutions to parent and community concerns.
• Work closely and cooperatively with the lead school nurse, lead school social worker, and lead school counselor to implement and improve district student services.
• Review and evaluate potential programs and strategies for promoting student well-being and academic success.
• Provide leadership in the development, implementation, and continuous improvement of the district’s mental health plan, ensuring alignment with state requirements and best practices.
• Serve as a liaison between school and district leadership.
• Address and follow up on student safety or conduct concerns submitted through anonymous reporting tools, digital monitoring systems, or other reporting mechanisms.
• Serve as a member of the Human Resources and Student Services Leadership Team.
• Maintain up-to-date knowledge of district policies and state regulations related to student services.
• Assist in collecting, analyzing, and reporting student services data to evaluate program impact and guide improvements.
• Perform other duties as assigned by supervisor in support of district and department goals.

PHYSICAL REQUIREMENTS:

• Must be able to stand, sit, or walk for prolonged periods of time.
• Ability to reach with hands and arms routinely.
• Ability to bend, stoop, carry, push, or pull.
• Ability to operate technology for prolonged periods of time.
• Must be able to lift up to 15 pounds routinely and 30 pounds occasionally.
• Must possess sufficient auditory and visual capabilities to communicate effectively and professionally with staff, students, and parents in a variety of settings.
• Must be able to drive to a variety of school sites.

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job.

Onslow County Schools does not discriminate on the basis of race, color, national origin, sex, disability or age in its programs and activities.
EOE