About OnRamp

OnRamp transforms B2B customer onboarding into a revenue driver. Our platform automates workflows, streamlines playbooks, and accelerates time-to-value, helping enterprises reduce onboarding time by up to 70%. Backed by leading investors and trusted by Fortune 15 companies, we’re redefining how companies bring new customers online.

The Role

As Head of Product at OnRamp, you will play a pivotal role in shaping our direction and success as part of a growing team. You will collaborate closely across all teams to define and refine product vision and roadmap, enable and expedite product innovation and ensure alignment with market needs and business goals.

Core Responsibilities

• Own responsibility for ongoing refinement of our product vision, direction, and roadmap

• Manage a growing team of product managers operating in an autonomous small team model tightly aligned with engineering

• Collaborate with leadership across the company as required to align operations with our strategic initiatives and business plan

• Regularly engage with customers and prospects to uncover unmet needs, pain points, and opportunities for product improvement.

• Use customer feedback and product analysis to help inform product strategy and prioritize feature development that drives sustainable growth and differentiation in the market.

• Work with engineering to incorporate customer input into our development roadmap

• Take a lead role in building out processes for the team and the company as we grow

• Collaborate with the engineering team to ensure timely and efficient delivery of product increments

• Collaborate with Marketing, Engineering and CS on Beta management and other customer facing programs

• Communicate product strategy and operational progress to relevant internal and external stakeholders, fostering transparency, buy-in and excitement

Qualifications and Experience

• Experience as a hands-on PM in B2B SaaS

• Experience leading a team

• Experience with SMB, Mid-Market, and Enterprise customers

• Strong analytical and problem-solving skills, with the ability to assess risks and make data-informed decisions.

• Exemplary communication and collaboration skills, with the ability to influence stakeholders and drive consensus.

• Minimum 5 years of experience working in B2B SaaS

• Technical proficiency with integration platforms and methodologies (e.g., API, Webhooks), and proficiency with CRM (e.g., Salesforce, Hubspot) and popular productivity/workflow tools (e.g., JIRA)

• Demonstrated understanding of modern product discovery and delivery methodologies.

• High comfort level with ambiguity and working on a small team in a fast moving environment.

Why OnRamp

• Work directly with enterprise and mid-market clients, including Fortune 15 companies

• Join a high-growth SaaS company backed by top-tier investors

• Be part of a collaborative, ownership-driven culture

• Highly competitive cash compensation, equity, and benefits

• Boston-based, 5 days a week in-office

OnRamp is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. OnRamp considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. OnRamp is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please don’t hesitate to let us know.