What are the responsibilities and job description for the Payments Strategy Manager position at OnPoint Community Credit Union?
We’re in the financial services industry, but we’re not a bank. We’re in the “people” business. Inspired by the credit union philosophy of “people helping people,” we’ve developed a strong and growing tradition of investing in our employees, our members, and our community.
OnPoint is the largest community owned credit union in Oregon – and we’re growing! Our growth provides great opportunities for you to reach your personal and professional goals. We value enthusiasm, commitment to outstanding performance, and providing opportunities to truly make a difference. If you are looking to join a team of dedicated, collaborative, and passionate individuals, OnPoint is looking for our next Payments Strategy Manager. We invite you to explore and grow your career with us!
Position Summary
The Payments Strategy Manager is responsible for driving acquisition, engagement, performance, and revenue optimization across debit, credit, and emerging payment portfolios. This role owns end-to-end product strategy, including ideation, business case development, go-to-market execution, and ongoing performance management. The role also serves as a key business lead for payments network partners and ensures alignment with governance, financial, risk, and AI standards.
Key Responsibilities
Acquisition & Go-to-Market Strategy
At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.
We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodation(s) during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.
OnPoint is the largest community owned credit union in Oregon – and we’re growing! Our growth provides great opportunities for you to reach your personal and professional goals. We value enthusiasm, commitment to outstanding performance, and providing opportunities to truly make a difference. If you are looking to join a team of dedicated, collaborative, and passionate individuals, OnPoint is looking for our next Payments Strategy Manager. We invite you to explore and grow your career with us!
Position Summary
The Payments Strategy Manager is responsible for driving acquisition, engagement, performance, and revenue optimization across debit, credit, and emerging payment portfolios. This role owns end-to-end product strategy, including ideation, business case development, go-to-market execution, and ongoing performance management. The role also serves as a key business lead for payments network partners and ensures alignment with governance, financial, risk, and AI standards.
Key Responsibilities
Acquisition & Go-to-Market Strategy
- Develop and execute acquisition strategies across debit, credit, and emerging payment solutions.
- Lead go-to-market planning for new products and enhancements.
- Optimize digital application, issuance, and wallet provisioning flows.
- Drive transaction and interchange revenue growth.
- Partner with finance and risk to inform credit strategies.
- Improve authorization rates and network performance.
- Own roadmap for digital wallets, contactless, and real-time payments.
- Evaluate new payment technologies and partnerships.
- Lead cross-functional product development and launches.
- Develop data-driven business cases for new initiatives.
- Define success metrics and financial assumptions.
- Partner with Finance on forecasting and performance tracking.
- Define and track portfolio KPIs.
- Analyze performance and optimize product strategy.
- Calculate impact and ROI for growth and retention tactics.
- Own value proposition, including rewards and benefits.
- Represent business for payment network initiatives.
- Monitor industry trends.
- Ensure compliance with governance and regulatory standards.
- Apply AI-supported insights for decision-making.
- End-to-end payments product ownership
- Business case development and financial accountability
- Metrics-driven performance management
- Debit, credit, and emerging payments expertise
- Payments network leadership
- Product governance and compliance awareness
- 8 years of related experience in Card or Payments Product Management, Card or Payments Sales Strategy, or similar field.
- Bachelor's degree in a related field required.
- Strong ability to think critically and understand sophisticated customer needs.
- Thorough knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
- Deep knowledge of banking products, including debit cards, credit cards, and digital payments as well as pricing dynamics.
- Experience with product management methodology including new product launches, road mapping, business cases, product enhancements, communication and marketing plans, and robust executive management presentations and reporting development.
- Capable of applying project management techniques to drive execution teams aligned to strategic plans and objectives.
- Excellent speaking skills and written communication.
At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.
We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodation(s) during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.