What are the responsibilities and job description for the Director of Health Program Operations - Onondaga Community College position at Onondaga Community College?
Location: Syracuse, NY Category: Professional Administrator Posted On: Mon Apr 28 2025 Job Description:
The Director of Health Program Operations is responsible for overseeing and managing various aspects of health education programs. This includes curriculum management, where they track and archive curriculum changes, maintain timelines, and update handbooks. They also handle admissions by notifying enrollment of the admission criteria, managing the acceptance process, and advising incoming students. Additionally, they prepare graduates for licensing, manage clinical placements, and ensure compliance with clinical site regulations. The administrator supports accreditation efforts by maintaining necessary records and assisting with self-studies and visits. They also coordinate events like pinning ceremonies and graduation, develop and promote non-credit programs, monitor enrollment trends, and ensure high-quality non-credit program delivery. Overall, they play a crucial role in ensuring the smooth operation and continuous improvement of health education programs.
MAJOR RESPONSIBILITIES
Curriculum Management:
Track all curriculum changes driven by assessment data each semester and maintain archives required for ACEN accreditation.
Maintain curriculum timeline and uphold proper notetaking in meeting minutes to track discussions leading to curriculum or process changes.
Update student and faculty handbooks each semester, tracking changes for student notification and faculty orientation.
Admissions:
Work with admissions to determine admission criteria, application deadlines, and admittance rates.
Review application lists after screening by admissions and begin the acceptance process.
Manage the acceptance process, including lab registration, advisement day, and information dissemination.
Conduct advisement sessions for incoming students each semester and handle all new and potential student questions and issues.
Graduation and Licensing:
Prepare NYS list of graduates to send to the registrar and NYS for licensing.
Handle all NCLEX regulations, needs, and data for accreditation.
Act as ATI liaison, coordinating products and comprehensive exams, and tracking student progress.
Clinical Coordination:
Collect clinical schedules and place students in appropriate clinicals, ensuring no duplicate sites or instructors.
Work with compliance officers on regulations from all clinical sites.
Manage student access to clinical sites, including registration for EPIC classes and EHR access.
Handle day-to-day issues with clinical sites.
Accreditation Support:
Maintain records and archives required for ACEN accreditation.
Assist with the preparation of accreditation self-studies and coordinate accreditation visits.
Track and archive NCLEX results and determine actions needed for curriculum adjustments.
Event Coordination:
Assist with the planning and execution of the pinning ceremony and graduation events.
Workforce
Develop and implement a comprehensive yearly calendar for non-credit programs.
Collaborate with the enrollment management team to create and execute marketing strategies for program promotion.
Monitor enrollment trends and adjust strategies to meet enrollment targets.
Ensure all pre-registration requirements are met, including prerequisites and documentation.
Coordinate with faculty and staff to schedule classes and allocate resources effectively.
Oversee the daily operations of non-credit programs, ensuring high-quality delivery and student satisfaction.
Ensure all pre-registration requirements are met, including prerequisites and documentation.
Coordinate with faculty and staff to schedule classes and allocate resources effectively.
Oversee the daily operations of non-credit programs, ensuring high-quality delivery and student satisfaction.
Prepare and present reports to senior management on program achievements and areas for improvement.
Prepare and present reports to senior management on program achievements and areas for improvement.
Job Requirements:
MINIMUM QUALIFICATIONS:
Bachelor's degree in Education, Business Administration, or a Healthcare related field from an accredited college, university or foreign equivalency.
Minimum of 3-5 years of experience in academic administration, program coordination, or a related field.
Minimum 2-4 years of project management experience, managing multiple projects and deadlines in a fast-paced setting.
Experience developing and managing budgets.
PREFERRED QUALIFICATIONS:
Bilingual in English and Spanish. English and another language will be considered.
Experience with accreditation processes and clinical coordination is highly desirable.
Master's degree in a health-related field.
Experience working at a college or university, managing health programs.
Supervisory Experience
KNOWLEDGE, SKILLS AND ABILITIES:
A strong commitment to the mission of the community college and underserved populations.
Strong organizational and communication skills, attention to detail, ability to manage multiple tasks simultaneously, and proficiency in using educational software and databases.
Commitment to student equity, assessment of student success, and continuous improvement. Strong communication skills and clear vision to provide support for collaborative initiatives focused on addressing state-wide employment and market needs.
Additional Information:
Salary range is: $58,564 - $66,000, commensurate with credentials and relevant experience.
Onondaga Community College offers a generous and competitive benefits package including:
New York State Local Retirement System (pension) or an Optional Retirement Plan (401(a).
Excellent health, dental, and vision insurance plans (qualifying domestic partner included).
Onondaga Community College participates in the Public Service Loan Forgiveness program for eligible borrowers.
The Director of Health Program Operations is responsible for overseeing and managing various aspects of health education programs. This includes curriculum management, where they track and archive curriculum changes, maintain timelines, and update handbooks. They also handle admissions by notifying enrollment of the admission criteria, managing the acceptance process, and advising incoming students. Additionally, they prepare graduates for licensing, manage clinical placements, and ensure compliance with clinical site regulations. The administrator supports accreditation efforts by maintaining necessary records and assisting with self-studies and visits. They also coordinate events like pinning ceremonies and graduation, develop and promote non-credit programs, monitor enrollment trends, and ensure high-quality non-credit program delivery. Overall, they play a crucial role in ensuring the smooth operation and continuous improvement of health education programs.
MAJOR RESPONSIBILITIES
Curriculum Management:
Track all curriculum changes driven by assessment data each semester and maintain archives required for ACEN accreditation.
Maintain curriculum timeline and uphold proper notetaking in meeting minutes to track discussions leading to curriculum or process changes.
Update student and faculty handbooks each semester, tracking changes for student notification and faculty orientation.
Admissions:
Work with admissions to determine admission criteria, application deadlines, and admittance rates.
Review application lists after screening by admissions and begin the acceptance process.
Manage the acceptance process, including lab registration, advisement day, and information dissemination.
Conduct advisement sessions for incoming students each semester and handle all new and potential student questions and issues.
Graduation and Licensing:
Prepare NYS list of graduates to send to the registrar and NYS for licensing.
Handle all NCLEX regulations, needs, and data for accreditation.
Act as ATI liaison, coordinating products and comprehensive exams, and tracking student progress.
Clinical Coordination:
Collect clinical schedules and place students in appropriate clinicals, ensuring no duplicate sites or instructors.
Work with compliance officers on regulations from all clinical sites.
Manage student access to clinical sites, including registration for EPIC classes and EHR access.
Handle day-to-day issues with clinical sites.
Accreditation Support:
Maintain records and archives required for ACEN accreditation.
Assist with the preparation of accreditation self-studies and coordinate accreditation visits.
Track and archive NCLEX results and determine actions needed for curriculum adjustments.
Event Coordination:
Assist with the planning and execution of the pinning ceremony and graduation events.
Workforce
Develop and implement a comprehensive yearly calendar for non-credit programs.
Collaborate with the enrollment management team to create and execute marketing strategies for program promotion.
Monitor enrollment trends and adjust strategies to meet enrollment targets.
Ensure all pre-registration requirements are met, including prerequisites and documentation.
Coordinate with faculty and staff to schedule classes and allocate resources effectively.
Oversee the daily operations of non-credit programs, ensuring high-quality delivery and student satisfaction.
Ensure all pre-registration requirements are met, including prerequisites and documentation.
Coordinate with faculty and staff to schedule classes and allocate resources effectively.
Oversee the daily operations of non-credit programs, ensuring high-quality delivery and student satisfaction.
Prepare and present reports to senior management on program achievements and areas for improvement.
Prepare and present reports to senior management on program achievements and areas for improvement.
Job Requirements:
MINIMUM QUALIFICATIONS:
Bachelor's degree in Education, Business Administration, or a Healthcare related field from an accredited college, university or foreign equivalency.
Minimum of 3-5 years of experience in academic administration, program coordination, or a related field.
Minimum 2-4 years of project management experience, managing multiple projects and deadlines in a fast-paced setting.
Experience developing and managing budgets.
PREFERRED QUALIFICATIONS:
Bilingual in English and Spanish. English and another language will be considered.
Experience with accreditation processes and clinical coordination is highly desirable.
Master's degree in a health-related field.
Experience working at a college or university, managing health programs.
Supervisory Experience
KNOWLEDGE, SKILLS AND ABILITIES:
A strong commitment to the mission of the community college and underserved populations.
Strong organizational and communication skills, attention to detail, ability to manage multiple tasks simultaneously, and proficiency in using educational software and databases.
Commitment to student equity, assessment of student success, and continuous improvement. Strong communication skills and clear vision to provide support for collaborative initiatives focused on addressing state-wide employment and market needs.
Additional Information:
Salary range is: $58,564 - $66,000, commensurate with credentials and relevant experience.
Onondaga Community College offers a generous and competitive benefits package including:
New York State Local Retirement System (pension) or an Optional Retirement Plan (401(a).
Excellent health, dental, and vision insurance plans (qualifying domestic partner included).
Onondaga Community College participates in the Public Service Loan Forgiveness program for eligible borrowers.
Salary : $58,564 - $66,000
