IDD Program Specialist

Location: Pennsylvania

About OneWell Health Care

OneWell Health Care is a U.S.-based healthcare provider dedicated to serving individuals with Intellectual and Developmental Disabilities (I/DD) and Autism. With compassion, professionalism, and purpose, we support every step of our participants’ journeys toward independence and well-being.

Position Summary

The IDD Program Specialist supports individuals with Intellectual and Developmental Disabilities (IDD) by coordinating, monitoring, and evaluating the services they receive. The role ensures person-centered care, compliance with regulations, and advocacy for individuals’ rights and needs. The specialist collaborates with families, supports coordinators, and community organizations to deliver appropriate and timely services. A thorough understanding of Office of Developmental Programs (ODP) regulations is essential for ensuring service quality and regulatory compliance.

Key Responsibilities

1. Individual Care and Service Coordination

• Conduct assessments to determine individual needs and develop person-centered care plans.
• Coordinate and facilitate appropriate services, including personal care, nursing, and respite.
• Maintain collaboration with individuals, families, and supports coordinators.
• Conduct outreach to community partners and organizations to promote available services.
• Generate referrals and identify new opportunities to expand service reach.

2. Referrals, Staffing Coordination, and Onboarding

• Work with regional managers and team leads to identify staffing needs for current and new referrals.
• Oversee the referral process to ensure timely and accurate staffing alignments.
• Review resumes, conduct preliminary interviews, and assess candidate qualifications.
• Coordinate interviews and onboarding processes, ensuring completion of background checks and certifications.
• Identify training needs and organize sessions to prepare new hires.

3. Service Coordination and Case Management

• Implement and monitor Individual Service Plans (ISPs) collaboratively with families and coordinators.
• Track service delivery to ensure compliance with ISPs and address evolving needs.
• Continuously reassess care plans based on individual progress or changing conditions.

4. Compliance and Documentation

• Monitor Direct Support Professionals (DSPs) to ensure service notes and records align with care goals.
• Verify timely approval of service notes and ensure regulatory documentation is complete.
• Maintain compliance with all state and federal laws, including Medicaid and ODP guidelines.
• Ensure that participant and DSP profiles meet background check, certification, and documentation standards.
• Report and document incidents according to regulatory requirements.

5. Advocacy and Individual Support

• Advocate for individuals’ rights, dignity, and inclusion in their communities.
• Encourage independence in daily living, employment, and social participation.

6. Training and Staff Supervision

• Provide ongoing training and guidance to DSPs, families, and staff on best practices in care delivery.
• Supervise DSPs to ensure adherence to service plans, documentation standards, and safety protocols.

Qualifications

Education:

• Bachelor’s degree in Social Work, Psychology, Special Education, Human Services, or a related field preferred

Experience:

• Minimum of 2 years of experience working with individuals with IDD in case management or service coordination
• Familiarity with ODP waiver programs, Medicaid, and IDD-related regulations
• Experience in person-centered planning and community integration highly preferred

Clearance Requirements:

• Criminal Background Check
• Motor Vehicle Record Check
• Child Abuse Clearance
• Authorization to work in the United States

Competency Requirements:

• Strong communication and interpersonal skills
• Knowledge of IDD service systems and community resources
• Problem-solving and crisis management abilities
• Cultural competence and adaptability
• Professionalism and empathy in sensitive situations
• Strong case management and documentation skills

Reports to: IDD Team Lead

Work Environment:

• Office-based role, Monday–Friday, 8:30 AM – 5:00 PM
• Occasional travel to individuals’ homes, community settings, or healthcare facilities may be required

Legal Disclaimer

This job description reflects the general nature and scope of the role and is not exhaustive. OneWell Health Care reserves the right to revise responsibilities, qualifications, or expectations at its discretion, consistent with applicable law. Employment is at-will and may be terminated by either party at any time, with or without cause or notice.

If you are passionate about making a meaningful difference in the lives of others and value a workplace that celebrates compassion, growth, and inclusion, we encourage you to apply today.

Join OneWell Health Care — where your work truly changes lives.