Yacht Broker Support Administrator

About the Role:

The Yacht Broker Support Administrator plays a critical role in ensuring the smooth operation of yacht brokerage activities by providing comprehensive administrative and operational support to yacht brokers. This position is responsible for managing communications, coordinating client interactions, and maintaining accurate records of yacht listings, sales, and client information. The role requires close collaboration with brokers to facilitate the sales process, including scheduling viewings, preparing documentation, and tracking transaction progress. By efficiently handling administrative tasks, the Yacht Broker Support Administrator enables brokers to focus on client engagement and deal closure, ultimately contributing to increased sales and customer satisfaction. This position demands a detail-oriented and proactive individual who can manage multiple priorities in a fast-paced environment while maintaining professionalism and confidentiality.

Minimum Qualifications:

• High school diploma or equivalent; associate degree or higher preferred.
• Proven experience in an administrative or support role, preferably within real estate, luxury goods, or marine industries.
• Strong organizational skills with the ability to manage multiple tasks and deadlines.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite and experience with CRM or brokerage management software.

Preferred Qualifications:

• Experience working in yacht brokerage or marine sales environments.
• Familiarity with maritime terminology and yacht specifications.
• Knowledge of sales contract preparation and compliance requirements.
• Customer service experience in a luxury or high-net-worth client setting.
• Ability to use digital marketing tools and social media platforms for promotional activities.

Responsibilities:

• Manage daily communications with clients, brokers, and service providers to ensure timely responses and follow-ups.
• Maintain and update yacht listings, including specifications, pricing, and availability in the brokerage database.
• Coordinate appointments, viewings, and meetings between clients and brokers, ensuring all logistical details are handled.
• Prepare and organize sales documentation, contracts, and compliance paperwork to support transaction processes.
• Track the progress of yacht sales and leases, providing regular status updates to brokers and clients.
• Assist in marketing efforts by preparing promotional materials and managing online listings.
• Support brokers with research on market trends, yacht specifications, and competitor offerings.
• Ensure all client and transaction information is accurately recorded and securely maintained in compliance with company policies.

Skills:

The required skills such as strong organizational abilities and communication proficiency are essential for managing the complex scheduling and documentation tasks that support yacht brokers daily. Proficiency with CRM systems and Microsoft Office enables the administrator to maintain accurate records and streamline communication workflows effectively. Preferred skills like familiarity with maritime terminology and sales contract preparation enhance the administrator's ability to understand and anticipate broker needs, improving overall efficiency. Customer service skills are applied when interacting with clients, ensuring a professional and positive experience that reflects well on the brokerage. Additionally, digital marketing skills support the promotion of yacht listings, helping to attract potential buyers and increase sales opportunities.

This position operates exclusively in an indoor office environment with controlled temperatures. (Y/N)

DO NOT MAKE ANY EDITS TO THE BELOW PORTION OF THE JOB DESCRIPTION:

OneWater Marine is an Equal Opportunity Employer and complies with ADA regulations as applicable.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.