What are the responsibilities and job description for the Wake Shop Manager position at Onewater Marine Inc?
POSITION SUMMARY
Wake Shop Managers are responsible for the overall performance of the Wake Shop at their OneWater store. They are passionate about delighting internal and external customers and achieving or exceeding their volume and profit goals through assisting customers in their buying decisions.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Duties (Most Important to Least Important) |
Maintains neat and orderly displays, with accessories and supplies well merchandised to present a professional appearance and increase sales. |
Establish and maintain boating accessory and clothing order process that achieves department goals for margins by overseeing boating accessories purchase and return processes and effectively trains Wake Shop Specialists. |
Identifies the customer needs and fulfills them by helping customers select the best watersports and/or accessory solutions, including demonstration of their proper use. |
Finalizes accessories transactions by properly closing each sale with accurate paperwork, including using suggestive selling of accessories that benefit the customer. |
Build and maintain positive customer and manufacturer relationships to strengthen customer loyalty, reduce order times and enhance dealer reputation. Resolves customer complaints or concerns in a timely manner and always looks for ways to better serve our customers. |
Ensures accuracy of inventory, controls shrinkage and obsolescence. |
Maintains a clean, safe and environmentally friendly work environment. Stays current on legal, safety and recall information to protect all parties. |
Supports in the execution of successful Boat Shows, Store and Off-site sales/customer events, including accessory sales as appropriate |
All other duties as assigned. |
SKILLS
- Ability to lead, motivate, and develop a sales team
- Strong communication and interpersonal skills
- Strong organizational skills and detail oriented
- Ability to use a computer
QUALIFICATIONS / REQUIREMENTS
- High school diploma or equivalent
- Strong knowledge of wake sports, boating equipment, and related products is preferred
PHYSICAL DEMANDS
Use the table / checklist below to indicate what is required of this position. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Using the rating scale below, indicate how often the following physical activities and environmental conditions are required/present in performing the Essential Job Responsibilities.
C=Constantly | F=Frequently | O=Occasionally | R=Rarely |
(5-8 hrs. /shift) | (2-5 hrs. /sift) | (Up to 2 hrs. /shift) | (Not regular part of job) |
Physical Activities | |||
Remaining in a stationary position, often standing or sitting for prolonged periods | O | Repeating motions that may include the wrists, hands and/or fingers | C |
Moving about to accomplish tasks or moving from one worksite to another | O | Operating motor vehicle | R |
Communicating with others to exchange information | C | Assessing the accuracy, neatness and thoroughness of the work assigned | F |
Hearing | C | Talking | C |
Seeing | C | Eye/Hand/Foot Coordination | C |
WORK ENVIRONMENT
Use the table / checklist below to indicate the environmental conditions and physical demands of the position. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
How would you best describe the environmental demands for this position? (Check only one)
Environmental Conditions | |||
No adverse environmental conditions expected | X | Poor ventilation | |
Hazardous conditions | Small and/or enclosed spaces | ||
Noisy environments |
How would you best describe the physical demands for this position? (Check only one)
Physical Demands | |
Sedentary work that primarily involves sitting/standing | ☐ |
Light work that includes moving objects up to 20 pounds | ☐ |
Medium work that includes moving objects up to 50 pounds | ☒ |
Heavy work that includes moving objects up to 100 pounds or more | ☐ |
This position operates exclusively in an indoor office environment with controlled temperatures. (Y/N)
DO NOT MAKE ANY EDITS TO THE BELOW PORTION OF THE JOB DESCRIPTION:
OneWater Marine is an Equal Opportunity Employer and complies with ADA regulations as applicable.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.