Intern - Technical Writing (Summer 2024)

Description

There's never been a more exciting time to join United Airlines! We're on a path towards becoming the best airline in the history of aviation. Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. Our internships are paid, and course credit hours may be considered depending on university's guidelines. Internships include a competitive benefits package sought at keeping you happy, healthy and well-traveled. From mentorship opportunities to benefits like medical insurance and privileges like space available travel, United is truly a one-of-a-kind internship experience! Are you ready to travel the world?

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well looked after and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Key Responsibilities:

• Aid in authoring and management of technical manuals, company manuals, and task cards
• Lead process improvement and automation projects
• Support platform transition projects
• Assisting with other duties as assigned

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the "desired" qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

Qualifications

What's needed to succeed (Minimum Qualifications):

• Must be currently enrolled full-time in a Technical Writing or related degree program.
• Must have a minimum of 12 semester hours in core Technical Writing or related degree program.
• Individual should be a rising junior (at minimum) when internship begins.
• Ability to work well with others and communicate effectively with people at all levels.
• Professional demeanor, excellent written, and verbal skills.
• Proficient in the use of Microsoft Office Products.
• Work related travel may be required, individuals must travel without any restrictions.
• Applicants must be legally authorized to work in the US for any employer without sponsorship.

What will help you propel from the pack (Preferred Qualifications):

• Completed college level technical writing course
• General knowledge of XML based authoring
• Project management skills
• Previous professional working experience
• Project experience in courses related to core course work in Technical Writing

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT