What are the responsibilities and job description for the Global Account Manager position at OneSource?
Role Description
This is a full-time on-site role for a Global Account Manager located in Duluth, GA. The Global Account Manager will develop and nurture strategic relationships with key accounts, identify growth opportunities, and ensure client satisfaction. The role includes managing client portfolios, analyzing market trends, and coordinating with internal teams to meet customer needs. Regular performance reporting, contract negotiations, and adherence to company goals are essential. Additionally, the Global Account Manager will act as a point of contact for client escalations and deliver solutions that align with organizational objectives.
- Relationship Management and Customer Satisfaction skills
- Sales Strategy Development and Account Growth Planning experience
- Contract Negotiation and Business Development expertise
- Strong Analytical and Market Research skills
- Organizational Skills and Project Management capability
- Excellent Communication, Presentation, and Networking skills
- Proficiency with CRM software and Microsoft Office Suite
- Ability to work collaboratively in a team-oriented environment
- Experience in global account management is a plus
- Bachelor’s degree in Business, Marketing, or related field preferred