What are the responsibilities and job description for the Virtual Branch Manager position at OneMain Financial?
The Virtual Branch Manager will be responsible for creating a high energy environment to motivate their sales team. Responsibilities include developing, coaching, and retaining talent to drive sales growth.
In the Role
Who We Are
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.
Benefits
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with:
In the Role
- Motivating a high-energy and quality team to meet goals set by management.
- Serving customers through outbound and inbound calls.
- Monitor results to help drive success.
- Collaborating with key partners within the company to achieve results.
- Lead team members by example, one-on-one training, and coaching.
- Communicating performance level expectations, provide constructive feedback and establish an accountability culture with the team.
- Interviewing and recommending candidates for hire.
- Maintaining awareness of company policies and procedures, federal and state laws as well as providing guidance to employees to ensure compliance.
- High School Diploma/ GED.
- Strong communication skills (oral, written and interpersonal).
- Influencing and negotiation skills to work with internal and external resources.
- Excellent customer service skills.
- High level of motivation to deliver results.
- Demonstrated ability to accomplish results through others.
- Ability to translate and drive business strategy.
- Bachelor’s degree
- 5 years of experience in a high volume sales call center environment
- 5 years leading a sales team in a lending environment.
Who We Are
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.
Benefits
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with:
- Health and wellbeing options for team members and their dependents
- Up to 4% matching 401(k)
- Employee Stock Purchase Plan (10% share discount)
- Tuition reimbursement
- Continuing education
- Bonus eligible
- Paid time off
- Paid volunteer time
- And more