What are the responsibilities and job description for the Learning Analyst position at OneMain Financial?
The Learning Analyst plays a critical role in supporting enterprise learning operations, onsite training delivery, and Learning Management System (LMS) administration. This position is responsible for independently managing training operations, optimizing learning processes, administering enterprise learning technologies, and ensuring successful execution of onsite and virtual learning programs.
The ideal candidate is highly organized, analytical, and operationally focused, with strong experience managing enterprise learning logistics, LMS administration, reporting, and cross-functional stakeholder engagement. This role requires the ability to operate independently, manage multiple priorities simultaneously, and continuously improve learning operations through data-driven recommendations and process enhancements.
In the Role
Who We Are
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.
Benefits
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with:
The ideal candidate is highly organized, analytical, and operationally focused, with strong experience managing enterprise learning logistics, LMS administration, reporting, and cross-functional stakeholder engagement. This role requires the ability to operate independently, manage multiple priorities simultaneously, and continuously improve learning operations through data-driven recommendations and process enhancements.
In the Role
- Lead enterprise training operations and onsite learning events, including planning, budget management, vendor coordination, travel logistics, facilities planning, communications, and execution.
- Serve as the subject matter expert for LMS administration and learning operations, including learner workflows, automation, learning assignments, system enhancements, and process optimization.
- Perform advanced administrative functions within Cornerstone LMS and related learning technologies, including instructor-led training (ILT), online learning assignments, learning paths, learner enrollments, and personalized learning recommendations through the Learning Experience Platform (LXP).
- Analyze LMS data, learner participation metrics, completion trends, and compliance reporting to develop actionable insights and operational recommendations.
- Create, maintain, and deliver dashboards, operational reports, and analysis to leadership and business stakeholders.
- Independently troubleshoot LMS and learning operations issues through trend analysis, root cause analysis, corrective actions, and process improvements.
- Monitor enterprise training assignment compliance and identify opportunities to improve completion rates, learner engagement, operational efficiency, and reporting effectiveness.
- Manage contractor onboarding, learner profile administration, and compliance training processes to ensure organizational standards and onboarding timelines are achieved.
- Partner cross-functionally with Learning & Development leadership, business stakeholders, technology teams, vendors, and operational partners to support enterprise learning initiatives and continuous improvement efforts.
- Develop, document, and maintain governance standards, operational procedures, and best practices related to LMS administration and learning operations.
- HS Diploma or GED
- Demonstrated experience independently managing enterprise training operations, onsite learning events, or operational programs with minimal supervision.
- Experience managing budgets, vendor relationships, logistics, and enterprise event coordination.
- Strong knowledge of Learning Management Systems (LMS), preferably Cornerstone, including administration, learner workflows, automation, reporting, and system configuration.
- Proven ability to evaluate business needs and recommend effective LMS solutions, operational approaches, and process improvements.
- Strong analytical and problem-solving capabilities with experience creating reports, interpreting data, identifying trends, and delivering actionable business insights.
- Experience developing dashboards, reporting metrics, and operational analysis to support leadership decision-making.
- Ability to independently troubleshoot operational and LMS-related issues using root cause analysis and process improvement methodologies.
- Excellent organizational, communication, stakeholder management, and cross-functional collaboration skills.
- Ability to exercise sound judgment, prioritize competing demands, and make independent operational decisions in a fast-paced environment.
- Advanced proficiency in Microsoft Office applications, particularly Excel, PowerPoint, Outlook, and Teams.
- Strong attention to detail with the ability to maintain operational accuracy, compliance standards, and process consistency.
- Ability to leverage available tools, including AI-enabled solutions, to improve operational efficiency and effectiveness.
- Experience supporting enterprise learning operations, compliance training programs, or workforce development initiatives.
- Experience leading process improvement initiatives within learning, HR, or operational environments.
- Familiarity with Learning Experience Platforms (LXP), learning analytics tools, and reporting dashboards.
- Experience supporting enterprise-level onboarding initiatives, governance standards, or operational risk mitigation efforts.
- Knowledge of adult learning principles, training operations, and enterprise learning technologies.
- Power BI experience for advanced data visualization and reporting.
- Basic project management skills.
Who We Are
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.
Benefits
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with:
- Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
- Up to 4% matching 401(k)
- Employee Stock Purchase Plan (10% share discount)
- Tuition reimbursement
- Paid time off (15 days’ vacation per year, plus 2 personal days, prorated based on start date)
- Paid sick leave as determined by state or local ordinance, prorated based on start date
- Paid holidays (7 days per year, based on start date)
- Paid volunteer time (3 days per year, prorated based on start date)