What are the responsibilities and job description for the Customer Service Coordinator position at OneMain Financial?
About Us
At OneMain Financial, we're committed to helping hardworking Americans achieve their financial goals through responsible access to credit. Our company has been serving communities for over 100 years, and we're passionate about creating an inclusive culture, career development, and impacting the communities where we live and work.
Job Summary
We're seeking an experienced Branch Manager to join our team and lead our efforts in delivering exceptional customer service and driving business results. The ideal candidate will have a strong background in leadership, coaching, and sales, with a passion for developing high-quality talent and driving business outcomes.
Key Responsibilities
- Develop and implement strategies to drive branch performance and meet sales goals.
- Lead by example, empowering team members to offer loan products that meet our customers' needs.
- Motivate and coach team members to achieve financial goals in a responsible manner.
- Use strategic thinking to prioritize and resolve issues as they arise with speed and consistency.
Requirements
- HS Diploma/GED.
- Leadership experience with coaching and leading a team.
- Proven experience with meeting sales goals.
- Ability to obtain insurance licensing within 6 months of start date where required.
Benefits
- An annual salary plus incentives.
- A variety of robust training programs and opportunities to advance.
- Health and wellbeing options, including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances.
- Up to 4% matching 401(k).
- Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date).
- Paid sick leave as determined by state or local ordinance, prorated based on start date.
- Paid holidays (7 days per year, based on start date).
- Paid volunteer time (3 days per year, prorated based on start date).
