What are the responsibilities and job description for the Branch Manager position at OneMain Financial?
At OneMain, our Branch Managers empower their teams to deliver exceptional customer service while fostering a supportive and collaborative environment. Our Branch Managers create an atmosphere where employees are motivated to contribute to the community and achieve their goals.
In the role
LOCATION: On site
SCHEDULE: Monday-Friday during standard business hours, with occasional extended hours and possible Saturday shifts
Who We Are
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.
At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.
Key Word tags
Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, Financial Sales, Management Development, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit, Leadership
In the role
- Build a customer focused environment, ensuring all lending options are presented and modeling excellence in service
- Conduct engaging meetings that motivate and align the team with branch goals
- Manage training on branch operations, compliance and collections, providing real time coaching to ensure team members effectively apply their knowledge
- Oversee collection activities, consulting with customers on overdue accounts and developing mutually beneficial solutions
- Attract and cultivate high quality, diverse talent to build a strong team that aligns with OneMain values and goals
- Provide actionable feedback to support team members growth and promote a culture of continuous improvement
- Inspire high performance while ensuring adherence to policies and regulations
- Prioritize and resolve issues efficiently, utilizing strategic thinking to adapt to challenges
- Work closely with peers and management, remaining open to feedback and continuously seek professional growth.
- High School Diploma/GED
- Leadership experience with coaching and leading a team
- Proven experience with meeting sales goals
- Ability to obtain insurance licensing within 6 months of start date where required
- College degree or experience with underwriting, credit decision, or related financial industry experience
LOCATION: On site
SCHEDULE: Monday-Friday during standard business hours, with occasional extended hours and possible Saturday shifts
Who We Are
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:
- Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
- Up to 4% matching 401(k)
- Employee Stock Purchase Plan (10% share discount)
- Tuition reimbursement
- Paid time off (15 days’ vacation per year, prorated based on start date)
- Paid sick leave as determined by state or local ordinance (prorated based on start date)
- 11 Paid holidays (4 floating holidays, prorated based on start date)
- Paid volunteer time (3 days per year, prorated based on start date)
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.
At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.
Key Word tags
Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, Financial Sales, Management Development, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit, Leadership