What are the responsibilities and job description for the Field Service Technician/Engineer position at OneH2, Inc.?
Field Service Technician/EngineerAbout UsOneH2 is a US company with an ambitious agenda to reinvent the energy industry through hydrogen technology. OneH2 designs and manufactures innovative products from hydrogen production plants and distribution equipment, through to vehicle powertrains and fuel systems. OneH2 is also the leading provider of hydrogen as a fuel to the transportation and materials handling industries.We are a unique hydrogen business in that we address the entire value chain of hydrogen fuel from molecule to vehicle. Our mission is to be a global hydrogen company and usher in a new era of fuel energy. We heavily invest in our technology and our people as we embark on a challenging yet exciting journey re-shaping the future of energy.If you share a passion in energy and technology and want to make a real difference in a rapidly growing scale-up company, please read on.Job SummaryBased primarily at Martignetti in Taunton, MA (with the flexibility to assist at Nuvera in Billerica, MA as needed), the Field Service Technician/Engineer supports an on-site hydrogen gas production facility. You'll maintain and service production, compression, dispensing, transportation, and storage systems; execute diagnostics and preventive maintenance; and report and resolve breakdowns, including parts ordering and documentation. The role is customer-facing and requires strong technical acumen, clear communication, and sound judgment. We're seeking a mechanically or electrically strong self-starter who can operate independently and grow into a senior-level role.Responsibilities:Perform preventive and corrective maintenance on electromechanical equipment at customer sites to maximize uptime.Diagnose, troubleshoot, and evaluate system performance; perform software/hardware upgrades and field retrofits.Provide on-call and emergency support, including after-hours response.Work safely with high-pressure hydrogen systems/components, 480VAC equipment, flammable gases, fueling systems, and related electrical controls.Maintain ongoing communication with customer personnel and hydrogen suppliers regarding aftermarket support.Report site performance and field issues to management; recommend improvements based on trend analysis.Complete administrative tasks: incident reports, service logs, inventory control, site and system documentation.Enforce and model safety procedures at all sites; represent OneH2 professionally in all interactions.Travel as needed; drive safely and comply with all traffic laws.Be available for 24/7 on-call rotation for alarms and maintenance, as assigned.Perform other duties as assigned.Skills and Qualifications:Mechanical/Electrical Foundation: 2-3 years of hands-on mechanical/electrical troubleshooting preferred; new graduates with strong fundamentals considered.Education/Training: Formal technical training may substitute for direct experience.Licensing: Must have a Class A CDL with Hazmat endorsement. Physical Requirements: Lift up to 50 lbs unassisted on a regular basis.Equipment Knowledge: Lift-truck operation/applications strongly preferred; strong general mechanical aptitude required.Tools and Software: Proficient with basic computer applications (Google, Word, PowerPoint, Excel, Outlook).Soft Skills: Clear verbal/written communication; strong interpersonal skills across diverse stakeholders; creative problem-solving; excellent time management and ability to handle multiple priorities; uncompromising dedication to quality.Work Style: Able to work independently with minimal supervision and take ownership of site outcomes.What We Offer:An opportunity to work with a fast-growing company.Joining a dynamic company at a time of major growth and expansion.Professional development and career growth.Working in an inclusive environment that promotes diversity.Competitive salary.Upon completion of your 90-day probationary period, we also offer a comprehensive benefits package at no cost to you, including medical, dental, and vision insurance. We also cover 25% of your dependents.**All employees must be able to undergo and pass a drug screening and background check before employment.**Starting Salary: Based on experience and can be discussed during the interview process.**Must be willing to commute to and from Taunton, MA (primary location). Travel to Billerica, MA as needed (secondary support).
