What are the responsibilities and job description for the Dental Front Desk Receptionist position at Oneco Smiles?
Overview:
We are a small, privately owned Dental office, seeking a highly organized and customer service-oriented individual to join our team in the role of Front Desk Receptionist. As the first point of contact for our patients, you will play a crucial role in providing excellent service to our patients. This is a part-time to full-time position, Monday to Thursday. The hours for this position are 8am to 1pm, to start. We are looking for a very reliable candidate, as they must be available to open the office by 8am daily. Bilingual, English/Spanish, is preferred.
Responsibilities:
-Arriving by 8am, daily, to open the office
- Greet and welcome visitors in a friendly and professional manner
- Answer phone calls and Confirming patient appointments - Utilizing Dental software, such as Dentrix Ascend, as well as other common office softwares
-Checking patients in and out, collecting payments, and scheduling appointments
- Inputing patient information in to computer, verifying insurance benefits, reading/creativing insurance breakdowns
-Monitor office email and patient texts
- Perform general administrative tasks such as filing, data entry, and transcribing documents
- Maintain office supplies and ensure the reception area is tidy and presentable
Skills:
- Prior Dental experience is a must
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Proficient in office management software and phone systems
- Excellent customer service skills, with the ability to handle inquiries and resolve issues professionally
- Attention to detail and accuracy in data entry and document management
- Ability to maintain confidentiality of sensitive information
- Strong written and verbal communication skills
- Experience with Dental Insurance / Insurance Verifications & Breakdowns is preferred
-Bilingual, English/Spanish, is highly preferred
Competitive compensation, including benefits such as: PTO, Paid Holidays, and Dental Benefits are offered.
We are looking for a candidate who is excited to help us grow our practice! This is an excellent opportunity for someone looking to contribute to a dynamic, collaborative, and friendly team environment. If you are a motivated individual with exceptional organizational skills, we would love to hear from you.
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Expected hours: 20.0 – 30.0 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Experience:
- Dental office: 2 years (Preferred)
Work Location: In person
Salary : $18