What are the responsibilities and job description for the Seasonal Benefit Specialist position at Onebridge Benefits Inc?
Who We Are
OneBridge Benefits was founded in 2013 by members of our current leadership team who set out to build better technology and smarter processes to support account‑based health plans. Today, we’ve grown into a technology‑enabled benefits administrator serving more than 380,000 participants and managing 4.48 billion dollars in assets.
At OneBridge, we help people make informed healthcare decisions with confidence. As a Seasonal Benefit Specialist, YOU can help make a difference during health insurance open enrollment! You'll guide participants through understanding their Individual Coverage Health Reimbursement Arrangement (ICHRA) benefit and selecting a health plan that fits their needs.
This is a consultative, participant-focused role where success is measured by the quality of support you provide and is not sales focused. Thorough training will be provided upon hire.
What You'll Do
- Educate customers on the ICHRA benefit and health plan options
- Conduct discovery conversations to understand individual healthcare needs
- Simplify complex insurance information into clear, easy-to-understand guidance
- Support customers through the insurance enrollment process with empathy and accuracy
- Collaborate with teammates to deliver an exceptional customer experience by meeting quality, compliance, and service standards during a high-volume enrollment season
What You Bring
Required
- Active Health Insurance License; or willingness to obtain licensure prior to start date
- Strong communication and active listening skills
- Ability to thrive with multi tasks and priorities
- Commitment to an inclusive, customer-first experience
*Licensing support program with course and exam reimbursement
Preferred
- Experience with ACA, Individual market plans, or benefits enrollment
- Customer service, participant support, contact center, or enrollment support experience
- Current Health Insurance License
Compensation & Benefits
- Starting pay: $25/hour, based on experience and licensure
- Paid training beginning September 2026
- Licensing support program including course and exam reimbursement
- Guaranteed overtime available during peak Open Enrollment (November 1–December 15, 2026)
- $1,500 licensing bonus for eligible pre-licensing candidates
- Up to $2,250 fixed-term retention bonus for eligible employees who successfully complete the Open Enrollment Season
Why Join OneBridge?
OneBridge Benefits Inc. is a Buffalo-born company with a national footprint, built on service, integrity, and innovation. You'll join a collaborative people-first culture where your expertise is valued, and your work makes real impact. This is a Monday-Friday, in-office role, located at our Downtown Buffalo, NY office.
- Be part of a growing organization transforming healthcare benefits
- Help people make confident healthcare decisions
- Gain valuable experience in a rapidly evolving industry
- Work alongside a collaborative, mission-driven team
- Opportunity to be considered for future roles based on performance
Ready to make an impact during Open Enrollment? Apply today!
Salary : $25