What are the responsibilities and job description for the Revenue Management Representative II position at OneAmerica Financial Partners, Inc?
At OneAmerica Financial, our purpose is to create more certainty for our customers that leads to better moments, every day. Our commitment is to advance stability and growth in every solution and relationship. We deliver financial strength that builds for generations, and we are always aspiring, looking ahead, and collaborating to achieve more, together. Come be a part of this journey with us as we champion lives!
Job Summary
The Revenue Management Representative II will be responsible for being part of the Revenue Management team within Employee Benefits Operations and for premium integrity. The role is responsible for premium application, suspense management, monitoring delinquent accounts and audit controls.
Primary duties may include, but are not limited to:
- Application of premium
- Monitor suspense accounts
- Manage Lapse/Cancel cycle
- Perform premium research
- Review audit and control reports
- Reconcile premium discrepancies
- Terminate policyholder contracts
- Obligation to identify and resolve issues in regard to premium integrity
- Identify process improvement opportunities
What You'll Need:
- Background in accounting, banking or accounts receivable recommended.
- College education with business or finance related field of study recommended.
- 2 years of experience in customer service required.
- Revenue or Financial Management experience required.
- Requires self-accountability, strong attention to detail, and the ability to perform effectively in a fast-paced customer service environment with high volumes.
- Professional written & oral communication skills and the ability to collaborate with internal stakeholders.
- Experience achieving or meeting Service Level Agreements on premium application, reporting and correspondence.
- Experience servicing and meeting expectations with designated client groups in all aspects of Revenue Management role.
- High School Diploma required, or any combination of education and experience which would provide an equivalent background.
Salary Band: 2B
This selected candidate will be expected to work hybrid in Indianapolis, IN. The candidate will also be expected to physically return to the office in CA, IN or ME as business needs dictate or for team-building and collaboration.
If you are offered and accept this position, please be advised that OneAmerica Financial does not have any offices located in the State of New York and OneAmerica Financial associates are not permitted to work remotely in the State of New York.
Disclaimer: OneAmerica Financial is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
For all positions:
Because this position is regulated by the Violent Crime Control and Law Enforcement Act, if an offer is made, applicants must undergo mandated background checks as a condition of employment. Such background checks include criminal history. A conviction is not necessarily an absolute bar to employment. Consistent with applicable regulatory guidelines and law, factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered.
To learn more about our products, services, and the companies of OneAmerica Financial, visit oneamerica.com/companies.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
