IT Project Coordinator for an MSP

💡 Do you thrive on keeping multiple IT projects organized, on track, and delivered with excellence - from onboarding and network upgrades to M365 migrations — all within a fast-paced, multi-client MSP environment?

🚀 Are you the kind of person who can translate tech jargon into clear, client-friendly communication?

🤝 Do you get excited about building trust with clients and collaborating with engineers in a fast-moving Managed Services environment, driving projects that genuinely make a business better?

ONE 2 ONE is one of the region's growing IT companies. Our mission is simple: to educate, empower, and serve our customers while delivering a true 5-Star IT experience. We don't just fix IT problems, we take a proactive, business-oriented approach that keeps our clients ahead of the curve.

We are seeking a motivated & experienced IT Project Coordinator (MSP) to lead IT projects from planning through delivery. You'll balance timelines, budgets, and resources across a fast-moving, multi-client MSP environment—serving as the primary client contact and coordinating teams to keep every project aligned with client expectations and ONE 2 ONE's 5-Star IT Experience and quality standards.

What You'll Do

• Lead multiple client IT projects from planning through close-out, balancing up to 40 concurrent initiatives across Entry, Onboarding, and Advanced project tiers
• Manage and coordinate project timelines, budgets, and communication among clients, vendors, and internal teams to keep initiatives on schedule and moving forward
• Serve as the primary point of contact for assigned projects, ensuring clarity, accountability, and 5-Star client experiences
• Maintain project documentation, task assignments, and budget-to-actual tracking, proactively managing timelines and risks to keep delivery on track
• Contribute to department goals around revenue, utilization, budget accuracy, and client satisfaction
  
  

Requirements

• Bachelor's degree in IT, Business, or related field or equivalent MSP project experience
• 1-3 years of project coordination or management experience, ideally in an MSP or IT services role
• Familiarity with M365, SharePoint, networking, or infrastructure project workflows
• Strong organizational and communication skills; comfortable managing many active projects simultaneously
• CompTIA Project certification or equivalent project-management experience
• A client-service mindset and calm professionalism when priorities shift quickly
  
  

Benefits

Why Join ONE 2 ONE Inc.?

• Shape the Future: Make an impact with a growing company that values your input and initiative
• Competitive Compensation: Salary Range is $65k-$85k, reflecting the value of your expertise
• Collaborative Culture: Join a supportive team that celebrates wins together
• Performance-Based Rewards: Enjoy competitive bonus program designed to recognize and reward your achievements.
• Comprehensive Benefits: Health, dental, vision, PTO, 401k, and more to support your well-being and future.
  
  

Ready to lead IT projects from planning into successful outcomes? Apply now to join ONE 2 ONE Inc. and make a real difference!

• To be considered for this role, please take this short 10-minute survey: ONE 2 ONE Inc