What are the responsibilities and job description for the Sales Manager position at ONE11 Hotel?
Company Description ONE11 Hotel is an 83-room boutique property located in New Orleans’ historic French Quarter, offering guests a chic and contemporary experience in the heart of the city. The hotel is housed in a revitalized eight-story landmark building at 111 Iberville, formerly part of the New Orleans sugar processing industry. As the first new hotel in over fifty years to open in the Vieux Carré, ONE11 blends the neighborhood’s rich heritage with modern hospitality. Team members join a growing, design-forward property that attracts leisure and business travelers seeking authentic New Orleans charm with elevated service.
Role Description The Sales Manager is a full-time, on-site role based at ONE11 Hotel in New Orleans, LA. This role is responsible for prospecting and securing new business, nurturing existing client relationships, and driving room and event revenue through proactive sales activities. Day-to-day responsibilities include conducting sales calls and site inspections, preparing proposals and contracts, managing group and corporate accounts, and collaborating with the operations and front office teams to ensure seamless guest experiences. The Sales Manager will monitor market trends, participate in local networking and industry events, and maintain accurate records in the hotel’s sales systems. This role also involves achieving sales targets, preparing regular performance reports, and contributing to the development of sales strategies and promotional initiatives.
Qualifications
Role Description The Sales Manager is a full-time, on-site role based at ONE11 Hotel in New Orleans, LA. This role is responsible for prospecting and securing new business, nurturing existing client relationships, and driving room and event revenue through proactive sales activities. Day-to-day responsibilities include conducting sales calls and site inspections, preparing proposals and contracts, managing group and corporate accounts, and collaborating with the operations and front office teams to ensure seamless guest experiences. The Sales Manager will monitor market trends, participate in local networking and industry events, and maintain accurate records in the hotel’s sales systems. This role also involves achieving sales targets, preparing regular performance reports, and contributing to the development of sales strategies and promotional initiatives.
Qualifications
- Demonstrated skills in hospitality or hotel sales, including business development, account management, and client relationship management.
- Experience in prospecting and lead generation, with the ability to identify new market opportunities and build a strong pipeline.
- Strong negotiation, presentation, and closing skills to secure group, corporate, and leisure business.
- Proficiency in using sales and CRM systems, and comfort with basic reporting and data analysis to track performance and trends.
- Excellent verbal and written communication skills, with a professional and service-oriented approach.
- Ability to collaborate effectively with cross-functional hotel teams and work independently to meet deadlines and targets.
- Previous experience in boutique or lifestyle hotels, or in the New Orleans hospitality market, is highly beneficial.
- Bachelor’s degree in Business, Hospitality Management, Marketing, or a related field, or equivalent relevant experience.
- Willingness to work on-site, with flexibility for occasional evenings, weekends, and special events as business needs require.