Medical Receptionist

Position: Medical Receptionist

Location: Green Bay, WI 54307

Duration: 6 months (Possible extension)

Pay rate: $20/hr.

Setting: Corrections

Schedule: 40 hours weekly | Monday - Friday: 07:45 am - 04:30 pm

Overview: Seeking a detail-oriented and highly organized Medical Program Assistant Associate (MPAA) to provide essential administrative support in a fast-paced healthcare environment. This high-demand role is responsible for managing patient and legal requests for medical record reviews, maintaining accurate electronic health records, and providing administrative support to a multidisciplinary clinical team.

Key Responsibilities

• Coordinate and manage patient and legal requests for medical record reviews and releases.

• Retrieve, review, redact, and prepare healthcare records in accordance with HIPAA and organizational policies.

• Facilitate the timely release of medical records to authorized individuals and entities.

• Process a high volume of record requests, averaging 30 or more requests per month, while maintaining accuracy and confidentiality.

• Scan and upload medical documentation into the electronic medical record (EMR) system, ensuring records are complete and accurately filed.

• Provide administrative support to approximately 10 healthcare providers, assisting with daily operational and clerical needs.

• Perform a variety of additional administrative duties, including document preparation, data entry, scheduling support, correspondence, and record maintenance.

• Maintain strict confidentiality of patient information and comply with all applicable privacy regulations.

• Collaborate effectively with clinical and administrative staff to ensure efficient workflow and exceptional patient service.

Qualifications

• High school diploma or equivalent required.

• Previous experience in a medical office, healthcare setting, healthcare administration, health information management, or related field is required.

• Experience working with electronic medical records (EMR/EHR) systems.

• Must be able to pass a background check, and drug screening.