What are the responsibilities and job description for the Tax Service Specialist position at One Path Career Partners?
Location: Applicants MUST be willing to work on-site in Rochester, NY and have a reliable means of transportation
Contract: 6 months
Pay Rate: $23.00
Days/Hours: Monday-Friday; 8:00 a.m.– 5:00 p.m.
Job Description
We are hiring for a specialized Tax Service Specialist! In this full-time opportunity, you will provide advanced customer service to clients in support of tax services. Qualified candidates must have a strong attention to detail, communication skills, and be able to multitask. Does this describe you? Apply today!
Position Details:
- Deliver quality customer service to clients via phone, e-mail, chat, etc.
- Responsibilities may include internal or external client support, completion of payments and filings, assisting clients with tax agency account registrations or related tasks, tax notice research through resolution, data entry, spreadsheet creation, and data verification.
- Timely follow up on outstanding items to ensure resolution of issue.
- Maintains prioritization and organization of assigned tasks with a significant focus daily, time-sensitive duties.
- May use systems such as HRIS, Oracle, MasterTax, Prism, Salesforce, BNA, ClientSpace, and Microsoft Office products; existing knowledge is helpful but not required.
Job Requirements:
- High School Diploma or equivalent required
- 2 years of working experience required
- Payroll or tax experience preferred
- Attention to detail
- Strong written and verbal communication skills
- Customer service and interpersonal skills
- Computer literacy required
- Problem solving and research skills
- Ability to multitask
- Self-Motivated
- US citizen or permanent resident status
- Completion of a background check
One Path Career Partners is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other status protected by law.
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Job Types: Full-time, Contract
Pay: $23.00 per hour
Application Question(s):
- By applying to this job, you verify that you have read the job description in full, and further verify that you meet the aforementioned qualifications. (YES/NO)
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 2 years (Preferred)
- Payroll or Tax: 1 year (Preferred)
Work Location: In person
Salary : $23