What are the responsibilities and job description for the Server (Breakfast) position at One&Only Moonlight Basin?
Server (Breakfast)
(19685)
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.
Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.
Job Summary
The Server (Breakfast) position is responsible for providing professional, attentive, and customer-focused service to all guests, ensuring a memorable dining experience from start to finish. By working closely with both the Food & Beverage and Culinary teams, this individual helps ensure service standards consistently exceed guest expectations.
Key Duties & Responsibilities
Provide courteous and engaging service throughout all guests’ dining experience
Remain attentive to guest preferences, allergies, and dietary restrictions, providing informed and thoughtful recommendations
Maintain an up-to-date knowledge of all food and beverage offerings, staying current on daily specials, menu updates, and seasonal changes
Offer personalized suggestions tailored to guests’ expectations to elevate their dining experience
Contribute to a service culture centered on guest satisfaction
Set table settings, ensuring presentation, organization, and cleanliness standards are met
Keep workstations clean, orderly, and well-stocked
Uphold strict hygiene and sanitation practices to comply with all health and safety regulations
Collaborate effectively with front and heart-of-house colleagues to deliver timely and smooth service
Foster a collaborative team working environment through open communication with and proactive support of colleagues
Perform additional duties as assigned by the Manager, Restaurant or other members of the Management team
Skills, Experience, & Educational Requirements
Minimum of 2 years of experience in a similar service role, preferably within a high-standard resort or upscale dining setting
Prior experience working in a 5-star luxury hotel or resort is highly desirable
Previous experience with POS systems, such as Micros, is advantageous
Excellent communication and interpersonal skills, with the ability to work effectively in a team-oriented environment
Composed under pressure, being able to deliver seamless service in fast-paced, high-demand situations
Benefits
Uniform provided & complimentary laundering
Complimentary transportation to/from resort
Complimentary meal per shift
Subsidized housing based on availability
Discounts at F&B outlets on property
Physical Requirements
The ideal candidate must be able to perform all physical requirements of the job in a safe manner, with or without reasonable accommodation. Physical requirements include, but are not limited to:
Standing, walking, stooping, kneeling, and bending in an operational environment for extended periods
Frequent bending, twisting, stooping, reaching, and pulling
Lifting and carrying of loads weighing up to 50 pounds
Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc.
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.