What are the responsibilities and job description for the Front Desk Representative position at One New Creation?
Position Overview
We are seeking a Front Desk Representative to serve as the first point of contact for customers and visitors. This role supports office operations by managing communications, scheduling appointments, and providing administrative assistance.
Key Responsibilities
We are seeking a Front Desk Representative to serve as the first point of contact for customers and visitors. This role supports office operations by managing communications, scheduling appointments, and providing administrative assistance.
Key Responsibilities
- Welcome customers and visitors professionally
- Answer and direct incoming phone calls and emails
- Respond to general customer inquiries
- Maintain organized files, records, and office documentation
- Assist with administrative support and office coordination
- Help maintain a clean and organized reception area
- Previous front desk, receptionist, customer service, or administrative experience preferred
- Strong communication and interpersonal skills
- Professional appearance and customer-focused attitude
- Basic computer skills, including email, Microsoft Office, and scheduling software
- Excellent organizational and multitasking abilities