What are the responsibilities and job description for the Customer Service Representative position at One New Creation?
Position Overview
We are looking for a Customer Service Representative to assist customers with inquiries, appointment scheduling, and service coordination. This role plays an important part in ensuring a positive and professional customer experience.
Key Responsibilities
We are looking for a Customer Service Representative to assist customers with inquiries, appointment scheduling, and service coordination. This role plays an important part in ensuring a positive and professional customer experience.
Key Responsibilities
- Respond to customer inquiries by phone, email, and in person
- Schedule consultations and follow-up appointments
- Maintain accurate customer records and documentation
- Provide information regarding company services and scheduling
- Coordinate communication between customers and internal teams
- Assist with general administrative support as needed
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Professional and customer-focused attitude
- Basic computer skills, including Microsoft Office, email, and data entry
- Previous customer service or administrative experience is preferred but not required