What are the responsibilities and job description for the Family Life Coordinator position at One More Child?
FAMILY LIFE COORDINATOR
JOB IDENTIFICATION INFORMATION
Department: Single Moms
JOB SUMMARY
The family life coordinator is responsible for day to day administrative tasks on the campus and onsite management of program clients, ensuring their adherence to program rules and expectations, assisting in meeting their specific needs whether through direct provision of services or through referral to community resources. The ability to work with other team members in making on the spot decisions and taking actions as a representative of the organization is essential.
ESSENTIAL DUTIES AND FUNCTIONS
- Work cooperatively with Director of Single Moms to coordinate intake decisions for suitability at the Single Moms Program.
- When necessary, process phone inquiries and make appropriate referrals.
- Conduct client orientation and complete client admissions paperwork and documentation.
- Assign or Manage household, i.e., ensuring program guidelines are followed, schedules are implemented, household needs met, manage cottage budget within guidelines with accompanying paperwork, and safety processes.
- Have the ability to assess needs and determine suitability of placement for families requesting
- admission to the Single Moms Program.
- Must possess a good understanding of healthy family dynamics, conflict resolution, problem solving, interpersonal relationship skills and child development.
- Have the ability to relate positively to families needing support services and have the ability to establish nurturing, positive relationships.
- Have the ability to observe and make accurate assessments of situations.
- Have the ability to work with frequent interruptions and in stressful situations; ability to respond in crisis situations.
- Have the ability and skill to be able to develop the plan of service for each family coming into care at the Single Moms Program.
- Develop Family plans of service, when needed assist in development of money management plan, life skills evaluations and maintain client files.
- Provide for special needs of client families as prescribed by Family plan of service.
- Facilitate/teach classes in various topics including Vocational Training, Personal Development, Financial Literacy, Parenting and other topics encouraging personal and spiritual growth
- Understand and support the principles and concepts of Trauma-Informed Care among staff and clients.
- Lead/participate in skills meetings.
- Assess client progress and discuss all discharge plan decisions with Director of Single Moms.
- Report any non-compliance issues with agency policies or expectations regarding facilities, programs and personnel to the Director/Executive Director/Vice President of Programs.
- Consult with the Director/Executive Director on any issues or problems arising during the course of service. Submit accurate and timely scheduled reports, forms and entries into database.
- When requested host volunteers, tour groups and visitors, and give presentations to churches, civic groups, etc.
- Represent the Agency at various profession or community organizations as requested. Assist in departmental training program.
- Participate in training opportunities to stay abreast of innovative ideas and tools available in the field.
- Maintain flexible schedule to be available to meet with clients in evenings or weekends when necessary.
- Recruit and manage mentors and volunteers.
- Able to work one to two evenings a week.
- To perform such other duties as assigned by Supervisor of Single Moms.
SUPERVISORY RESPONSIBILITIES
- N/A
REQUIRED EXPERIENCE AND QUALIFICATIONS
- Be at least twenty-one (21) years of age.
- Bachelor’s degree in social work or an equivalent degree in the Human Services field.
- Two years of professionally related experience is required.
- Has and will maintain a current driver's license with a satisfactory driving record (6 points or less).
PREFERRED EXPERIENCE AND QUALIFICATIONS
- N/A
COMPENTENCIES
- Present oneself, both at and outside of work, in a manner keeping with One More Child’s Core Values of Humble, Hungry, Wise, and Called.
- Have the ability to assess needs and determine suitability of placement for families requesting admission to the Single Moms Program.
- Must possess a good understanding of healthy family dynamics, conflict resolution, problem solving, interpersonal relationship skills and child development.
- Have the ability to relate positively to families needing support services and have the ability to establish nurturing, positive relationships.
- Have the ability to observe and make accurate assessments of situations.
- Have the ability to work with frequent interruptions and in stressful situations; ability to respond in crisis situations.
- Have the ability and skill to be able to develop the plan of service for each family coming into care at the Single Moms Program.
- Have the ability to supervise Campus Support Workers and able to network with other community organizations with knowledge of program.
SPIRITUAL QUALIFICATIONS
- It is the mission of One More Child to provide Christ centered services to vulnerable children and struggling families. As stated in the Second Amended and Restated Articles of Incorporation, One More Child provides these services in a Christian context consistent with The Baptist Faith and Message (2000). Employees of One More Child commit to live in a manner that is not contrary to this foundational statement of faith.
- Have had a personal conversion experience with Jesus Christ and been scripturally baptized.
- Possess a sense of commitment to ministry through vocation.
- Hold a sincere desire to seek God and His kingdom.
- Demonstrate personal and devotional habits and practices such as Bible study, prayer, and daily meditation.
- Be a member of a New Testament, evangelical Church in the local community and attend regularly.
- Engage in witness activities as a normal part of life.
PHYSICAL DEMANDS
These physical requirements are not exhaustive, and One More Child may add additional job-related physical demands to these if the need arises. Corrective devices may be used to meet these physical requirements.
While performing the duties of this job, the employee is regularly required to sit and talk or listen. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to walk and reach with hands and arms. Specific vision abilities required by this job include close vision.
This job requires the ability to work in stressful conditions from time to time and remain focused for extended periods of time. Ability to lift up to 30 pounds (boxes, documents, and equipment).
WORK ENVIRONMENT
The work environment describes the conditions that an employee may encounter when performing their job duties, including but not limited to, the essential functions of the position. Reasonable accommodation may be available to enable individuals with disabilities to perform these duties.
Job functions are performed in a normal office or classroom environment. Occasionally there may be events that are in a different setting that require flexibility.
DISCLAIMER
This job description is not intended to be an all-inclusive list of the requirements of this position, but to describe the general nature of the job and provide a reasonable representation of its activities. Additional related work may be identified and assigned by the organization and included as an area of responsibility while assessing performance.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
One More Child is committed to a workplace environment that encourages growth and respect for all current and prospective employees based upon job-related factors such as their educational background, work experience, and ability to perform the essential functions of a particular job. It is the policy and practice of One More Child to prohibit any form of discrimination or harassment based on statuses protected under federal, state, or local laws which are applicable to the organization. As a religious organization, One More Child provides services in a Christian context consistent with The Baptist Faith and Message (2000). Employees of One More Child commit to live in a manner that is not contrary to this foundational statement of faith.
CLEARINGHOUSE
In compliance with House Bill 531 (2025), please access the State of Florida's Background Screening Clearinghouse Education and Awareness website: https://info.flclearinghouse.com