Administrative Assistant

Benefits:

• Health Reimbursement Arrangement
• Gym Membership
• 401(k) matching
• Paid time off
• Profit sharing

Job Title: Administrative Assistant- Mental Health Agency

Job Summary:
We are seeking a highly organized and compassionate individual to join our mental health agency as an Administrator. In this key role, you will be responsible for facilitating administrative operations while prioritizing the well-being of our staff, clients, and the overall success of the organization. Your primary focus will be maintaining compliance and ensuring accurate and up-to-date documentation from both clients and staff. If you are passionate about mental health, possess excellent organizational skills, and thrive in a dynamic environment, we invite you to apply.
Responsibilities:

1. Administrative Oversight:
   • Develop and implement administrative policies, procedures, and systems to ensure smooth operations.
   • Oversee day-to-day administrative activities, including scheduling, record-keeping, and data management.
   • Provide communication and support to administrative staff, promoting a positive and inclusive work environment.
2. Compliance and Documentation:
   • Ensure compliance with all applicable laws, regulations, and industry standards.
   • Monitor and update client and staff documentation, including assessments, treatment plans, progress notes, and other required records.
   • Conduct regular audits to verify compliance and address any deficiencies promptly.
   • Contact insurance providers to confirm client coverage, benefits, copays, and pre-authorization requirements.
3. Client Relations:
   • Maintain a client-centered approach, emphasizing respect, dignity, and confidentiality.
   • Assist with client intake procedures, ensuring accurate and complete documentation.
   • Respond promptly to client inquiries and concerns, seeking to resolve issues in a compassionate and efficient manner.
4. Collaboration and Communication:
   • Collaborate with other department heads and agency leadership to streamline processes and optimize interdepartmental communication.
   • Attend regular meetings to update staff on administrative matters, policy changes, and organizational updates.

Qualifications:

• Proven experience in an administrative or managerial role, preferably in a mental health or healthcare setting.
• Strong knowledge of compliance requirements and documentation practices in the mental health industry.
• Excellent organizational and time management skills, with the ability to multitask and prioritize effectively.
• Exceptional interpersonal and communication skills, with the ability to build rapport with staff and clients.
• Proficient in using electronic health record (EHR) systems and other relevant software applications.

We are committed to providing a supportive and inclusive work environment that promotes the well-being of our staff and clients. If you are a self-starter who is passionate about mental health and possess the necessary skills and qualifications, we encourage you to apply for this rewarding opportunity.
To apply, please submit your resume, cover letter, and any relevant certifications. Only shortlisted candidates will be contacted for an interview.

Compensation: $16.00 - $18.00 per hour

Are you interested in working with an industry leading mental health provider?

At One Love Agency we are always looking for talented individuals to join our rapidly growing team at all levels

Founded in 2012, One Love Agency is family owned and locally operated. Born from personal experience and with a mission to instill hope, One Love now provides general therapy, case management, community based rehabilitation, peer support, and payee services. From this extensive experience and diverse team, we are able to deliver collaborative and holistic care tailored to each client's needs.