Administrative Assistant / Account Manager

Overview
We are seeking a dynamic and highly organized Administrative Assistant / Account Manager to join our team! This role offers an exciting opportunity to support daily office operations while managing client accounts with enthusiasm and professionalism. The ideal candidate will be a proactive multitasker with excellent communication skills, a knack for organization, and a passion for delivering exceptional customer service. If you thrive in a fast-paced environment and enjoy fostering positive relationships, this position is perfect for you! All roles are paid positions, including internships, ensuring you gain valuable experience while contributing to our vibrant team.

Duties

• Provide comprehensive administrative support, including data entry, filing, proofreading, and managing correspondence
• Serve as the first point of contact at the front desk, greeting visitors and handling multi-line phone systems with professionalism and courtesy
• Manage calendar scheduling, appointment setting, and calendar management for team members and clients
• Utilize QuickBooks for bookkeeping tasks such as invoicing, expense tracking, and financial record keeping
• Offer exceptional customer support through phone etiquette, email communication, and in-person interactions
• Assist with office management duties including supply ordering, organization of files, and maintaining office equipment
• Support account management activities by maintaining client records, processing payments, and ensuring timely follow-ups

Requirements

• Proven experience in office management or administrative roles with strong clerical skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace tools
• Familiarity with QuickBooks or similar accounting software is highly desirable
• Excellent organizational skills with the ability to prioritize tasks effectively
• Strong typing skills and computer literacy to handle data entry and document proofreading accurately
• Bilingual abilities are a plus to serve diverse clients and team members effectively
• Previous experience as a receptionist or medical/dental receptionist is advantageous but not required
• Exceptional phone etiquette and customer service skills to foster positive interactions
• Experience with calendar management, filing systems, and office procedures to ensure smooth daily operations

Join us to be part of a lively team dedicated to excellence! We value energetic individuals who bring enthusiasm and precision to their work. This role offers a rewarding environment where your organizational talents will shine while supporting our mission of delivering outstanding service.

Pay: $24.00 - $28.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Health insurance

Application Question(s):

• Do you have any Graphic Design Experience?

Experience:

• QuickBooks: 1 year (Preferred)
• Custom Apparel or Signs/Wraps: 1 year (Preferred)

Language:

• English (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Gilroy, CA 95020 (Required)

Work Location: In person

Salary : $24 - $28