What are the responsibilities and job description for the Account Manager position at One Life Prints Inc.?
Company Description
One Life Prints Inc., based in Silicon Valley, is a leading company in the field of branding services. Specializing in logo design, screen printing, embroidery, vehicle wraps, signs and banners, and promotional products, we are dedicated to elevating brand identities. With a focus on innovation and creativity, we provide customized solutions to meet the unique needs of businesses. Our expertise enables us to deliver exceptional branding solutions that help businesses stand out and thrive in their respective markets.
Role Description
This is a full-time, on-site position for an Account Manager located in Gilroy, CA. The Account Manager will serve as the primary point of contact for clients, managing client relationships, ensuring high customer satisfaction, and driving project success. Responsibilities include handling customer inquiries, providing quotes, coordinating with internal departments for project execution, and ensuring timely delivery of high-quality results. The role also involves identifying opportunities to upsell services and expanding client portfolios.
Qualifications
- Strong communication and interpersonal skills for building and maintaining client relationships.
- Project management, organizational, and time-management skills for ensuring timely delivery and quality outcomes.
- Basic understanding of branding, marketing, and design to effectively communicate client needs and collaborate with internal teams.
- Proficiency in using customer relationship management (CRM) tools and related software.
- Ability to work well under pressure, manage multiple projects, and deliver results within deadlines.
- Experience in the branding, promotional products, or printing industry is a plus.
- High school diploma or GED required; bachelor’s degree in business, marketing, or related field preferred.