What are the responsibilities and job description for the Residential Plumbing - Plumber Service Tech position at One Hour Heating & Air Conditioning?
Responsive recruiter
Benefits
This is a hands-on field role for a plumber who can diagnose problems, explain solutions clearly, complete repairs the right way, and deliver a great customer experience.
We are looking for someone who wants steady calls, strong office support, a professional brand behind them, and the opportunity to earn well by doing honest, high-quality work.
What You’ll Do
Join the One Hour Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.
Benefits
- Company Paid Health Insurance
- 401(k) matching
- Bonus based on performance
- Company car
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
This is a hands-on field role for a plumber who can diagnose problems, explain solutions clearly, complete repairs the right way, and deliver a great customer experience.
We are looking for someone who wants steady calls, strong office support, a professional brand behind them, and the opportunity to earn well by doing honest, high-quality work.
What You’ll Do
- Run residential plumbing service calls throughout the San Diego area
- Diagnose plumbing issues accurately and explain findings in a way homeowners can understand
- Provide clear repair and replacement options with upfront pricing
- Help customers make confident decisions without pressure or gimmicks
- Complete approved plumbing repairs and installations with quality workmanship
- Represent Benjamin Franklin Plumbing professionally in the home and in the field
- Work closely with dispatch and office staff to keep calls running smoothly
- Document each job properly in ServiceTitan
- Maintain your company vehicle, tools, and equipment in clean, professional condition
- Follow company procedures for safety, pricing, communication, and job completion
- Assist with more advanced plumbing calls when needed based on experience and skill level
- 5 years of residential plumbing service experience
- Strong diagnostic and repair skills
- Ability to explain plumbing issues and options clearly to homeowners
- Professional appearance and strong communication skills
- Customer-first attitude
- Pride in clean work, clean documentation, and doing the job right
- Experience with ServiceTitan or similar software is a plus
- Valid driver’s license and clean driving record
- Ability to pass background check and drug screening
- You run clean, professional service calls
- Customers trust you because you explain things clearly and honestly
- You provide options and allow homeowners to choose what works best for them
- You complete quality work and stand behind what you do
- You keep accurate notes, photos, and paperwork
- You help Benjamin Franklin Plumbing build a strong reputation in San Diego
- Strong local brand with national support
- Steady residential service calls
- Professional dispatch and office support
- Company vehicle, uniforms, tools, and equipment
- Opportunity to earn more through strong personal performance
- Supportive team environment with room to grow
- PTO, paid holidays, and benefits
- Competitive base pay
- Performance-based incentives tied to your own completed work and results
- Company-provided vehicle, uniforms, tools, and equipment
- PTO, paid holidays, and full suite of benefits
Join the One Hour Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.
- Pay— We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate.
- Flexibility— We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
- Career Path— We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.
Salary : $125,000 - $200,000