What are the responsibilities and job description for the Comfort Advisor and Service Tech position at One Hour Heating & Air Conditioning of Vallejo, CA?
Benefits:
- 401(k)
- Bonus based on performance
- Company parties
- Competitive salary
- Employee discounts
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
About the Role:
Join One Hour Heating & Air Conditioning of Vallejo and North Marin, CA as a Comfort Advisor and Service Tech! In this exciting hybrid role, you'll provide exceptional service and solutions to our valued customers, ensuring their comfort and satisfaction. Be part of a dynamic team dedicated to making a difference in the HVAC industry.
Responsibilities:
- Conduct in-home consultations to assess customer needs and recommend HVAC solutions.
- Perform routine maintenance and repairs on heating and cooling systems.
- Provide clear and accurate estimates for service and installation work.
- Educate customers on energy efficiency and system operation.
- Maintain accurate records of service calls and customer interactions.
- Collaborate with team members to ensure timely service delivery.
- Stay updated on industry trends and best practices.
- Deliver exceptional customer service and build lasting relationships.
Requirements:
- High school diploma or equivalent; HVAC certification preferred.
- Proven experience in HVAC service and installation.
- Strong communication and interpersonal skills.
- Valid driver's license and clean driving record.
- Ability to work independently and as part of a team.
- Detail-oriented with excellent problem-solving skills.
- Customer-focused mindset and a positive attitude.
- Willingness to participate in ongoing training and development.
About Us:
One Hour Heating & Air Conditioning has been serving the community, for over 20 years, providing top-notch HVAC solutions to our community. Our commitment to customer satisfaction and quality service has earned us a loyal customer base and a positive work environment where employees thrive and grow.
Salary : $59,000 - $120,000