What are the responsibilities and job description for the Home Comfort Advisor position at One Hour Heating & Air Conditioning of Naperville, IL?
Benefits:
- Bonus based on performance
- Company parties
- Employee discounts
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Training & development
Location: Local / In-Home Sales
Schedule: Full-Time • Week Days, Weekends & Evening Availability
Industry: Residential HVAC
Schedule: Full-Time • Week Days, Weekends & Evening Availability
Industry: Residential HVAC
Are you a driven, customer-focused sales professional looking to elevate your career in a fast-growing home services company? Do you excel in helping homeowners make smart, comfortable, energy-efficient decisions? If so, we want to talk to you!
We are seeking a Home Comfort Advisor (HCA) to join our team—a motivated sales expert who can deliver an exceptional in-home experience while guiding homeowners through HVAC replacement and upgrade options. You’ll be the face of our brand, helping clients choose the best comfort solutions with confidence.
✨ What You’ll Do
As a Home Comfort Advisor, you will:
- Conduct in-home consultations focusing on HVAC comfort, efficiency, and system replacement.
- Perform full customer needs assessments and present customized solutions.
- Prepare and deliver professional, easy-to-understand proposals and estimates.
- Follow up on leads—self-generated, marketing-generated, and customer referrals.
- Maintain strong closing ratios (70% on generated leads, 50% on marketed leads).
- Sell and renew residential service agreements and equipment upgrades.
- Assist customers with financing, paperwork, contracts, and payment collection.
- Collaborate with internal teams to ensure exceptional customer satisfaction.
- Represent our brand with professionalism, integrity, and technical knowledge.
⭐ What We’re Looking For
- Minimum 3 years of in-home sales experience (HVAC or home services preferred).
- Strong relationship-builder with excellent communication and presentation skills.
- Knowledge of HVAC basics (concepts, equipment, solutions).
- Experience creating detailed estimates and closing service agreements.
- Skilled negotiator with a proven record of high closing rates.
- Tech-savvy with ability to use Microsoft Word, Excel, and sales software.
- Valid driver’s license with a clean driving record.
- Self-motivated, disciplined, and passionate about delivering 5-star customer experiences.
🎓 Education
- High school diploma or GED required.
- Associate degree in a related field preferred.
🛠 Work Environment & Requirements
- In-home visits, local travel, and office meetings.
- Ability to work evenings, extended hours, and weekends as needed.
- Must be able to walk, stand, climb stairs/ladders, and handle varying weather conditions.
- Professional appearance and adherence to safety and ethical standards required.
- Ability to remain calm under pressure and navigate challenging conversations.
💼 Why Join Us?
- Industry-leading brand with strong reputation
- High-quality leads and strong marketing support
- Professional training and ongoing development
- Company-provided apparel and a well-maintained company vehicle
- A team culture built on trust, integrity, and service excellence
📩 Ready to Apply?
If you’re a results-driven professional who loves helping homeowners improve their comfort and safety, we want to hear from you!
Apply today and build a rewarding career as our next Home Comfort Advisor!
Salary : $150,000 - $200,000