Foster Care Supervisor

Essential Duties and Responsibilities

• Reviews intake information of clients referred for services and determines if the referral will be accepted.
• Oversees case responsibilities and provides guidance in case-planning
• Staffs all cases with appropriate staff weekly or less frequently if warranted
• Provides supervision to professional and para-professional staff on therapeutic

approaches with clients

• Reviews all written documents generated by staff
• Attends court hearings, case reviews, staffing, and meetings as needed
• Reviews funding source policies and procedures and trains staff on the implementation of these procedures
• Works with staff to ensure permanency for clients
• Ensures that the required documents are in case file
• Ensures that staff handles unusual incidents in a prompt and effective manner
• Participates in various collateral and community groups to promote agency programs and to network with the community, creating community linkages and opportunities.
• Completes various outcome reports as required
• Participates in required meetings and trainings with funding source
• Provides staff with training, education, ongoing supervision, and support
• Engages staff in professional
• Monitors program expenditures to ensure compliance with budgetary constraints
• Ensures adherence to contractual obligations with the funding source
• Ensures billing accuracy and timeliness; completes billing procedures for private

contracts when necessary

• Handles client, staff, caretaker, and/or collateral complaints and grievances
• Conducts regular unit meetings with staff
• Participates in public speaking engagements to promote agency programs and services
• Participates in agency management meetings and work groups
• Assists CQI in the development of agency documentation to enhance programming and to meet the requirements of the funding source policies and procedures
• Works to ensure quality of service and the achievement of program outcome goals
• Provides direct service to children and families in the absence of assigned staff
• Manages a 24-hour response system, which may be for referral intake and/or client emergencies
• Manages case assignments to ensure an equal distribution of cases and to maintain the appropriate staff-to-client ratios as outlines by the funding source
• Ensures adequate client contact is maintained in accordance with specific program guidelines and the minimum required contact hours are achieved each month.
• Ensures staff at all levels are closely monitoring child and client safety and are

appropriately responsive to any situation posing a risk to, or by, a client.

• Completes and submits performance appraisals in a timely manner
• Maintains a positive organizational culture
• May occasionally transport clients (youth) and their families to mandated court hearings, school appointments, doctor appointments or other case related appointments
• Oversees interns
• Performs duties independently
• Performs other related duties as assigned

Qualifications

Education: MSW/MA degree required
Experience: 3 years of progressive responsibility related to social
services and clinical license for CBFS required
Licensure: LCSW, LCPC, LMFT, CWEL, CERAP, Placement Specialty required
Other: Valid driver’s license and acceptable driving record with OHU required levels of coverage for auto insurance

Required Skills

1. Proficient computer skills in a Microsoft Windows environment and adaptive skills to expand software application skills as necessary
2. Highly organized, yet flexible, and can handle multiple priorities/projects well; ability to manage tight deadlines.
3. Ability to function well in a team environment
4. Ability to demonstrate project management, organizational, analytical, and presentation skills
5. Ability to respond promptly to customer needs; solicits customer feedback to improve services
6. Resourceful in researching issues and developing solutions with minimal supervision
7. Excellent interpersonal and effective communications skills (verbal, written, effective documentation, listening)
8. Demonstrated ability to build professional relationships
9. Demonstrated problem-solving techniques
10. Ability to coach, manage, and develop team members.
11. Ability to exercise discretion and ensure confidentiality

Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The position requires visual and auditory acuity within professionally determined normal ranges, with correction if need; and manual dexterity sufficient to operate a computer and office equipment, including, but not limited to, the telephone, computer, and copier. The employee is occasionally required to move items up to 50 pounds.

The employee works in varied residential environments based on assigned caseload and may encounter unpredictable clients. While performing the duties of this position, the employee travels by automobile and is exposed to changing weather conditions. The employee must be able to enter and exit a vehicle or a building without assistance. While performing the duties of this job, the employee may frequently drive an automobile, taking clients to appointments, in the local and regional area. Occasionally, travel is outside the local area and overnight.

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

One Hope United provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, One Hope United complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

One Hope United expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of One Hope United’s employees to perform their job duties may result in discipline up to and including discharge.

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