CCRP - File Clerk

File Clerk

Job Summary

Under assigned supervisor, this position provides administrative support through manual

file maintenance, organization, office tasks and compliance.

Essential Duties And Responsibilities

• Responsible for the opening, maintenance and closing of the manual files
  
  

according to policy and procedures

• Position will answer and direct office phone calls to appropriate program
  
  

contacts and or resources

• The position will travel and or provide support at multiple sites. The
  
  

frequency at minimum will be 2x a month at each site. (Mt. Vernon 1

and 2, Effingham, Olney)

• Observes trends in documentation, including missing documentation and procedure
  
  

issues. Expectation to maintain consistent communication of those findings to the

program Supervisor(s) and leader(s);

• Effectively uses word-processing, database, and spreadsheet software application
  
  

programs during assigned duties;

• Maintains appropriate and organized filing techniques and systems, including but not
  
  

limited to prepping open file folders, rotating closed files and documenting closed file

checklist on manual files.

• Assists the Administrative Office Assistant (AOA) with preparing, organizing and
  
  

boxing closed files for the closed file storage;

• Will assist AOA with onboarding and other office needs as requested and
  
  

needed.

• Maintain all information reviewed and observed in strict confidentiality, as the
  
  

position will directly receive and process information of a confidential nature;

• As necessary per program, receives, reviews, and verifies documents and
  
  

records for accuracy, completeness, and conformance to applicable rules,

regulations, policies, and procedures prior to manual filing;

• Reviews and meet expectations of the program and OHU Recordkeeping and filing
  
  

policy and procedures, in accordance with program expectations, Medicaid and

Council on Accreditation standards;

• Operates standard office equipment including a computer, copier, printer, and
  
  

other related equipment;

• Performs related duties as required
  
  

Qualifications Education

• High School diploma/GED
  
  

Experience

• Minimum 1 year of experience in similar position
  
  

Other

• Valid driver’s license and acceptable driving record with OHU required levels of
  
  

coverage for auto insurance

Required Skills

• Ability to learn the operations, procedures, policies, and requirements of the assigned
  
  

department or program and effectively apply them with good judgment in a variety of

procedural situations

• Ability to accomplish clerical/secretarial duties with speed and accuracy
• Ability to understand and carry out a variety of oral and written instructions
• Ability to perform mathematical calculations accurately
• Ability to establish and maintain a variety of records and filing systems
• Ability to prioritize and appropriately schedule assignments or tasks to meet established
  
  

deadlines

• Ability to operate a variety of standard office equipment including, but not limited to,
  
  

a computer, calculator, fax machine, copier, and printer

• Proficient computer skills in a Microsoft Windows environment and adaptive
  
  

skills to expand software application skills as necessary

• Effective verbal and written communication skills with ability to convey information in a
  
  

clear, concise manner

• Ability to establish and maintain effective work relationships with those
  
  

contacted in the performance of required duties

• Ability to be professional and courteous with a strong customer service focus
• Ability to exercise discretion and ensure confidentiality