What are the responsibilities and job description for the Care Coordinator Support Worker position at One Hope United?
to
identify
both
strengths and treatment target needs
Job Summary
Under the assigned CCS Supervisor, the Care Coordination Support Worker provides
community- based services to identified youth that are centered on Systems of Care and
Wraparound services. CSSI plays a critical role in the community behavioral health service
delivery system with the position ensuring that services are family-focused, youth-guided,
individualized, strengths-focused and trauma-informed.
Essential Duties and Responsibilities
- Targets youth identified in Pathways program by State of Illinois, HealthCare and Family Services
- Serves Pathways to Success eligible youth identified within CSS (Care Coordination) at Tier level CCSI (Intensive Care Coordination) in line with
the policies of program - Provides service with an evidence-informed, structured approach to care
coordination that adheres to procedures requirements regarding child and
family engagement, individualized care planning, identifying and utilizing
strengths and natural supports while completing fidelity
measures/monitoring - Assists in the integration of all services provided for the youth and family by serving
as a central point of communications for service components in service delivery - Collaborate with youth and families to identify both informal and formal
supports to develop a Plan of Care and a Crisis Prevention Plan - This position serves a caseload referred to Pathways to Success Tier level
Wraparound. - Caseloads vary based on referrals received and accepted services
In addition position also provides Services to Intensive Care Coordinators
(CSSI) must not exceed an average care coordinator to family
caseload of 1:25, with no more than thirty (30) families on their caseload
at one time. - Completes a strength-based assessment and required updates utilizing the IM CANS to identify both strengths and treatment target needs
- Facilitates and coordinates Child and Family Team Meetings (CFTM) at regular
intervals, as required by policy - Coordinates collaboration with all service providers to develop a comprehensive Plan of Care and Crisis Prevention Plan
- Ensures that care planning and decision-making processes uphold the values,
preferences, beliefs, culture, and identity of the child, family, and their community
Qualification
Education: Masters in human service, Counseling, Mental Health, and or Social Work fields.
Experience: 1 to 5 years of experience in the supervision or lead of supervisee’s, progressive responsibility related to Social Services, or the equivalent combination of education and experience, preferred.
Licensure/Certification: LPC, LCPC, LSW, LCSW & Child welfare Licenses may be required for IL staff.
Other: Valid driver’s license and acceptable driving record with OHU-required levels of coverage for auto insurance.
DCFS background clearance.
Required Skills
- Proficient computer skills in a Microsoft Windows environment and adaptive skills to expand software application skills as necessary.
- Highly organized, yet flexible, and can handle multiple priorities/projects well, ability to manage tight deadlines.
- Ability to function well in a team environment.
- Demonstrate the ability to correctly identify emotions, and to mirror regulated feelings in a way that promotes emotional and intellectual development (emotional intelligence).
- Ability to demonstrate project management, organizational, analytical, oral, and written presentation skills.
- Ability to respond promptly to customer needs; solicits customer feedback to improve services.
- Resourceful in researching issues and developing solutions with minimal supervision.
- Excellent interpersonal and effective communications skills (verbal, written, and effective documentation, paraphrasing & listening).
- Demonstrated ability to build professional relationships.
- Demonstrated problem-solving and conflict-resolution techniques.
- Ability to hold challenging conversations with team members.
- Ability to coach, mentor, verbally track, manage, and develop team members.
- Ability to exercise discretion and ensure confidentiality.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The position requires visual and auditory acuity within professionally determined normal ranges, with correction if needed; and manual dexterity sufficient to operate a computer and office equipment, including, but not limited to, the telephone, computer, and copier. The employee is occasionally required to move items up to 50 pounds. The employee works in varied residential environments based on an assigned caseload and may encounter unpredictable clients. While performing the duties of this position, the employee travels by automobile and is exposed to changing weather conditions. The employee must be able to enter and exit a vehicle or a building without assistance. While performing the duties of this job, the employee may frequently drive an automobile, taking clients to appointments, in the local and regional areas. Occasionally, travel is outside the local area and overnight.
We Invest in You!
- Tuition assistance up to $2500 per year
- Up to 4 weeks paid Vacation Days, up to 6 paid Personal Days, and up to 5 paid Sick days annually
- Medical, dental, vision, 403b Retirement, flexible spending accounts, health savings account, and short-term disability options
- Agency paid life up to $50K based on salary
- Voluntary Supplemental Life for Employee, Spouse, and Child(ren)
- Voluntary Legal Plans
- Agency paid long term after 1 year of employment
- Career ladders, professional development, and promotion opportunities
- Free LCSW and LCPC Supervision hours available in some locations
A Different Kind Of Employer One Hope United is strong and ready to grow. Are you ready to grow with us?
- 800 talented professionals strong, serving 10,000 children and families in Illinois, and Florida Fiscally stable, $70 Million agency
- - strong since 1895
- Energetic leadership and a rich community of support
One Hope United does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. One Hope United is an Equal Opportunity Employer and a Drug-Free Workplace. OHU participates in eVerify.
In the spirit of caring for one another and our community, please note that upon accepting an offer of employment from One Hope United, you will be required to share proof of a COVID-19 vaccination. The requirement is subject to accommodation in compliance with applicable laws and regulations.
#INDBH
Facilitates and coordinates Child and Family Team Meetings (CFTM) at regular
intervals, as required by policy
Coordinates
collaboration
with
all
service providers
to
develop
a
comprehensive
Plan
of
Care and Crisis Prevention Plan
Ensures that care
planning
and
decision-making
processes
uphold
the
values,
preferences,
beliefs,
culture,
and
identity
of
the
child,
family,
and
their
community
Salary : $2,500 - $50,000