What are the responsibilities and job description for the Dual Front Desk/Medical Assistant position at One Health?
Job SummaryThe Dual Front Desk/Medical Assistant plays a hybrid role supporting both clinical and administrative functions. This position is ideal for someone who is comfortable rooming patients, assisting with clinical care, and also managing front desk duties such as scheduling, check-in, insurance verification, and patient communication. Experience with Athena EHR is required.Front Desk / Administrative Duties:Greet and check in patients, ensuring accurate registration and demographic informationManage scheduling, appointment confirmations, and patient communicationsPerform insurance verification and collect co-paysProvide excellent customer service and help maintain patient flowMedical Assistant Duties:Room patients and document vitals, medical history, and visit details in AthenaAssist providers with clinical procedures and patient care activitiesManage exam room cleanliness, supplies, and clinical readinessSupport chronic care management workflows and assist with gap-in-care functionsDemonstrate best practices in patient care while supporting training needs as they arise. QualificationsMinimum 2 years of experience with Athena EHR (required)Experience working as both a Medical Assistant and Front Desk/Receptionist in a primary care or similar settingStrong understanding of patient flow, clinical procedures, and front desk operationsExcellent communication skills and ability to provide a positive patient experienceStrong organizational abilities and comfort working in a fast-paced environmentAbility to multitask, problem-solve, and support providers and staff efficientlyKnowledge of quality metrics, HCC coding, or care gap processes is a plus Why Join One Health?Competitive hourly payComprehensive benefits package, including medical, dental, vision, 401(k), and PTOSupportive and collaborative work environmentOpportunities for growth within a rapidly expanding healthcare organizationPowered by JazzHR5DHqHmsVkf
Salary : $16 - $20