What are the responsibilities and job description for the General Manager | Wasington DC position at One Haus?
About This Growing Concept
From humble beginnings as a single neighborhood bakery, this growing company has evolved into a beloved community staple. Blending rich heritage with a modern approach to artisan craftsmanship, they’ve created a one-of-a-kind brand and experience.
Their philosophy is rooted in creating a full sensory experience—something you can see, touch, and taste. From the moment guests walk through the doors, the focus is on delivering comfort, creativity, and connection. Whether it’s a quick coffee to go or a collaborative meeting space, this concept is designed to feel like home—where the community becomes family.
Job Overview
This growing company is expanding and preparing to open a new location in Washington, DC. They are seeking an experienced and detail-oriented General Manager to oversee operations at a high-volume restaurant and bakery.
This role requires a dynamic leader who excels in front-of-house operations while driving financial accuracy, operational efficiency, and exceptional guest experiences. The ideal candidate brings strong organizational skills, expertise in payroll and inventory management, and proficiency with POS systems (Toast preferred).
Role & Responsibilities
- Oversee daily operations, ensuring seamless execution across the restaurant and bakery
- Lead and develop the front-of-house team, fostering a collaborative, high-performance culture
- Conduct ongoing training focused on hospitality excellence and guest experience
- Analyze labor costs and optimize scheduling to align with business needs and budget
- Manage payroll reconciliation, including hours, tips, and PTO accuracy
- Perform labor analysis and reporting to drive operational efficiency
- Oversee beverage inventory and ordering in compliance with all regulations
- Utilize POS systems to manage menu updates, reporting, and troubleshooting
- Ensure accurate tracking of sales, labor, and inventory
- Train team members on POS functionality to maximize efficiency
- Lead by example, promoting accountability, professionalism, and team engagement
- Conduct performance evaluations and provide ongoing coaching and feedback
- Resolve employee and guest concerns with professionalism and urgency
- Maintain consistent quality of product and service
- Monitor guest feedback and implement improvements
- Uphold cleanliness, safety, and health standards at all times
Qualifications
- Proven leadership experience in a restaurant, bakery, or hospitality environment
- Strong interpersonal and team development skills
- Excellent communication skills, both verbal and written
- Highly organized with strong attention to detail
- Proficient with POS systems and basic computer tools
- Flexible schedule, including weekends and holidays
- Solid understanding of food safety and sanitation standards
What’s in it for you?
This growing company is committed to investing in its people and fostering long-term career growth. They offer competitive compensation and a comprehensive benefits package, including:
- Medical, dental, and vision insurance
- Short-term disability coverage
- Retirement savings options
- Paid time off
- Flexible spending accounts
- Employee assistance program
- And a strong, team-oriented culture with additional perks