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Patient Scheduling Representative/ Front Desk

One GI®
Canton, OH Full Time
POSTED ON 4/13/2026 CLOSED ON 6/6/2026

What are the responsibilities and job description for the Patient Scheduling Representative/ Front Desk position at One GI®?

Do you want to work for a company that values respect, integrity, accountability, and leadership? Are you interested in being a part of one of the nation’s leading providers of Gastroenterology care? If so, join us at Gastroenterology and Hepatology Specialists, INC and become part of the One GI®, family!

We are searching for a passionate Patient Scheduling Representative to work Full Time. Our office is open Monday through Thursday 7 AM - 4:30 PM, this position provides a great work - life balance as you will not work any nights or weekends!

Awesome Perks, Just for You!

  • Excellent paid time off for a healthy work/life balance.
  • We’ve got your future in mind! With our generous 401(k) plan, we’ll help you grow your nest egg with an employer match that makes saving for retirement even sweeter.
  • Looking to further your education? We want to help! We offer education reimbursement opportunities, with generous annual support based on your employment status.
  • Internal growth opportunities. We want to aide in your training and development.
  • Competitive health and supplemental benefits; with FSA and HSA options.
  • Love where you work? Spread the word! Refer a friend who’d be a great fit for One GI® and earn a special bonus when they join the team!

Snapshot Of Daily Duties

  • Update referral, demographic, and insurance information in the practice management database.
  • Schedule office and procedure visits utilizing physician appointment parameters and preferences. Update referral and recall entries in practice management system.
  • Make decisions regarding safe procedure preparation and scheduling based on physician preferences.
  • Provide patients with the appropriate forms, literature, and instruction.
  • Monitor wait list and reports for follow up appointments after clinic and endo.
  • Assistance with prescription authorization
  • Handling of wait list and cancellations on daily basis
  • Insurance verification

The Must Haves

  • High School Diploma or equivalent required.
  • Previous medical office experience, medical terminology coursework preferred.
  • Formal training with at least one year experience as medical assistant, medical secretary, health unit coordinator, nursing assistant or similar role.
  • Prescription Authorization experience preferred
  • In lieu of formal training has at least two (2) years experience involving patient care and is able to demonstrate a familiarity with medication names and purpose, a thorough understanding of basic medical terminology, basic knowledge of common diagnoses and surgeries, and patient health interviewing skills.

Salary.com Estimation for Patient Scheduling Representative/ Front Desk in Canton, OH
$40,870 to $54,061
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