What are the responsibilities and job description for the Dental Front Desk Receptionist position at One Dental?
Company Overview:
We’re a small practice in Bronxville, NY, with a very friendly team! Our office is conveniently located right by the Metro-North train station. We value forming long lasting relationships with our patients while providing high quality dentistry in a tight knit community.
Job Overview:
We’re looking for a front desk receptionist who is professional, friendly, team-oriented, and hard-working. Ideal candidate will possess strong professional communication skills, multitask effectively, and have at least 2 years experience as a front desk/insurance coordinator.
Competitive Pay: $23 – 28/hr, negotiable
Schedule: 36 hours per week. Mondays, Tuesdays 8am – 7pm; Thursdays, Fridays 8am – 3pm.
Benefits: Paid time off (2 weeks vacation, 1 week sick/personal days), paid working holidays, dental benefits, pension sharing benefits.
Responsibilities:
- Welcome patients; check in and check out
- Answering and managing phone calls, emails, texts timely
- Managing PPO networks, in addition to FFS patients
- Managing and verifying insurance benefits, real time eligibility, processing EOBs, preauthorizations, data entry
- Discussing and collecting copays at the time of visit with ease; answering and helping patients understand financial responsibilities
- Keep track of patient ledgers and insurance aging reports; follow up on outstanding claims and payments
- Manage and keep full schedule running smoothly and proactively fill open slots, protect production
- Keeping patient charts updated
Qualifications:
- Minimum 2 years experience required
- Excellent communication and written skills, on the phone and in person with both patients and team members
- Comprehensive knowledge of dental insurance required, most PPOs
- Spanish or other languages are helpful, but not required
- Experience with Denticon is helpful, but not required
- Friendly with strong interpersonal skills
- Ability to multitask
- Professional, presentable and reliable
- Organized, clean and trustworthy team player
Pay: $23.00 - $28.00 per hour
Benefits:
- Employee discount
- Paid sick time
- Paid time off
- Parental leave
- Retirement plan
Work Location: In person
Salary : $23 - $28