Relationship Banking Client Support Specialist

Join One Community Bank as a full-time Relationship Banking Client Support Specialist in Middleton, WI, and be part of a dynamic team that prioritizes investing in relationships and encouraging new ideas. This onsite position offers the chance to work closely with clients, solving their banking needs while building lasting connections within the community. You'll thrive in a flexible environment that embraces forward-thinking and client-focused solutions.

Your role will empower you to see the upside in every interaction, contributing to a professional culture that values collaboration and team trust. With the opportunity to think big, you can influence the future of banking while enhancing your personal and professional growth. You will be provided great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, Paid Time Off, long-term and short-term disability, and pet insurance. If you're ready to make an impact while enjoying a rewarding career path, we invite you to apply today!

A little about us

Why join One Community Bank? Our actions demonstrate our tenets: Invest in Relationships, Trust the Team, See the Upside, Encourage New Ideas and Think Big! We serve clients, support colleagues and invest in our communities because we aspire to be the Best Billion Dollar Bank in the World! The one bank that's different from other banks. We began as a single location serving the Oregon, Wisconsin, community back in 1976. Since then, One Community Bank has grown to serve 16 locations. Come grow with One Community Bank! We have been voted a Top Work Place eight years in a row!

What it's like to be a Relationship Banking Client Support Specialist at Relationship Banking Client Support Specialist

As a full-time Relationship Banking Client Support Specialist at One Community Bank, your mission will be to exceed client expectations while serving as the primary point of contact for diverse banking needs. Engaging with clients both face-to-face and through technology, you will handle inquiries related to deposits, loans, debit cards, and digital banking services. Your proactive approach will involve researching and resolving issues, holding meaningful financial conversations, and building strong relationships within the community.

You will also play a vital role in promoting a variety of products and services while actively representing the bank in community engagements. Embracing change as a fundamental aspect of growth, you'll continuously seek opportunities to refine processes and enhance the client experience, contributing to a culture that prioritizes making a positive impact where you live and work.

What we're looking for in a Relationship Banking Client Support Specialist

To thrive as a full-time Relationship Banking Client Support Specialist at One Community Bank, several key skills and qualifications are essential for success. An engaging presence, both on-screen and in voice, is critical for building rapport with clients during video conferencing, phone, email, and online chat interactions. While experience in relationship banking is preferred, a positive attitude and effective communication style are paramount. Candidates should be adept at making on-the-spot decisions, utilizing knowledge of operating and security procedures to ensure client satisfaction. Strong organizational skills, attention to detail, and the ability to manage multiple tasks are crucial for delivering exceptional service.

A collaborative spirit will help foster relationships while addressing client concerns with warmth. Proficiency in advanced Microsoft Office tools and cash handling experience are valuable assets. With excellent problem-solving capabilities, interpersonal skills, and a commitment to excellence, you can make a significant impact in this pivotal role.

Join our team today!

If you think this job is a fit for what you are looking for, applying is a snap - just follow the instructions on this page. Good luck!