What are the responsibilities and job description for the Dispatcher/Customer Service Representative position at One Call Plumbing Inc?
Dispatcher/CSR - One Call is looking for qualified individuals who are capable of multi-tasking, skilled in Servicetitan a plus, and are comfortable with answering multi-line phone systems. Positions are full-time, with occasional weekend (Saturday) shift. Office personal must be comfortable working in a high call volume style office, being able to dispatch technicians to service calls, while operating at an optimum efficiency. CSR/Dispatchers are expected to interact with customers, be comfortable with taking down the customer's information and transcribing it into a computer database. Previous work experience with customer service and phone skills are highly recommended. Experience with plumbing terminology a plus.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
- Retirement plan
Work Location: In person
Salary : $18 - $20