What are the responsibilities and job description for the Adjuster Inside Property (Hybrid role) position at OnDek Solutions?
Associate Property Claims Adjuster (Hybrid)
Employment Type: Temp-to-Hire (3–6 month contract before direct conversion)
Pay Rate: $24.00 / hour
About the Role
A leading national property and casualty insurance carrier is seeking entry-level to mid-level Associate Property Claims Adjusters to join their growing Property Claims team. This role is a direct path to a long-term career in insurance adjusting, offering comprehensive training, professional licensing sponsorship, and structured career advancement opportunities.
In this role, you will investigate, evaluate, and resolve low-complexity property claims, serving as a primary point of empathetic support for policyholders during unexpected events.
What We Offer
• Licensing Support: Company-sponsored training to obtain and maintain required adjuster licenses.
• Career Growth: Clear advancement paths with pay growth opportunities within the first 3 years.
• Hybrid Schedule: 3 days in office (Monday–Wednesday) / 2 days remote (Thursday–Friday); 38.75 hours/week (7.75 hours/day between 7:30 AM – 6:00 PM). Note: May require full-time on-site presence during initial training.
Key Responsibilities:
• Analyze, evaluate, negotiate, and settle claims of minimal complexity using discretion and independent judgment.
• Conduct phone outreach to customers to confirm claim details, policy coverage, liability, and damages.
• Provide professional, polite, and empathetic service to policyholders throughout the claims process.
• Take recorded statements and document claim details accurately.
• Identify suspicious claims and collaborate with Special Investigations Units (SIU) as needed.
• Complete formal onboarding and ongoing technical training programs.
Requirements & Qualifications:
• Willingness to obtain and maintain required state adjuster licenses (company sponsored).
• Strong phone etiquette, customer service orientation, and conflict resolution skills.
• Ability to exercise sound judgment and work effectively in a fast-paced environment.
• Reliable high-speed internet connection for home-office remote days.
Salary : $23 - $24