Physical Security Ops Center Analyst

Salary Range: $69,463-$92,618

Relocation: No

About Us

Oncor Electric Delivery Company LLC, headquartered in Dallas, is a regulated electricity transmission and distribution business that uses superior asset management skills to provide reliable electricity delivery to consumers. Oncor (together with its subsidiaries) operates the largest transmission and distribution system in Texas, delivering power to nearly 4 million homes and businesses and operating more than 143,000 miles of transmission and distribution lines in Texas.

Position Summary

As an Analyst, Physical Security Operations Center (PSOC) at Oncor, you’ll operate within a fast-paced team utilizing various technology driven tools for monitoring, analyzing, and responding to real-time physical security incidents, alarms, and emergencies. This challenging role is responsible for the daily activities within the PSOC protecting Oncor’s employees, facilities, assets, and reputation. This role is responsible for the collection, analysis, and response to intelligence information, threat activities, physical access control data (PACS), and video management software (VMS/CCTV) feeds. The PSOC Analyst is dedicated to ensure a swift response to security related incidents and the implementation of controls and processes for all areas of responsibility.

Key Responsibilities

• Monitor the daily activities across the PSOC span of control: monitor VMS feeds, PACS, communications, fire/life safety, alarm, and travel systems.
• Respond to security incidents, alarms, and emergencies in accordance to standard operating procedures.
• Identify risk and define and implement mitigation measures.
• Formulate emergency PSOC response and crisis management, intelligence reports, threat bulletins, travel safety advisories, and after-action reporting.
• Assist and monitor intelligence support to events, personal protection, executive protection, and travel safety.
• Monitor and assesses security threats which may impact Oncor operations and partners cross functionally to implement effective plans to mitigate such threats.
• Dispatch, foster collaboration, and maintain partnerships with Oncor Security personnel, Law Enforcement, business partners, and vendors, ensuring effective coordination on security, emergency preparedness, and response initiatives.
• Conduct proactive surveillance of critical Oncor infrastructure and facilities to identify unusual activity or emerging threats.
• Oversight of alarm/camera/panel/reader monitoring for uptime and lead equipment issue resolution.
• Oversight of video management system and camera uptime and lead equipment issue resolution.
• Oversight of all SOC, security appliance, and edge device hardware/software platforms and report issues to technical support teams.
• Utilization of mass communication notification tools used to inform and activate crisis management teams and employees of emergency conditions.
• When necessary, document and produce timely, accurate, and detailed incident reports.
• Serve as central point of contact for all security related items and communicate timely, accurate, and detailed incidents to key stakeholders and leadership.
• Performs all essential functions and aspects of the job including any other specific job requirements.
  
  

Physical Requirements

• Sedentary Work.
• Lifting a maximum of 40 pounds.
• Frequent standing/walking.
  
  

Skills

• Business operations and related security implications expertise.
• Develop and maintain relationships with law enforcement partners.
• Operational complex security technology solutions skills.
• Must have a working knowledge in areas of physical, personal, facility and operational security. Working relationships must be maintained and developed with Law Enforcement Agencies to ensure the exchange of security intelligence information provided is current and relevant at all times.
• Business/commercially-focused and results-oriented
• Strong communication skills and the ability to render good judgment and sound decisions.
• Strong presentation and organization skills for work in a collaborative environment.
• Analytical, research and problem-solving skills.
• Organizational and prioritization skills.
• Strong Verbal and written communication skills.
• Demonstrated ability in collaborating with others and building/developing teams.
• Strong interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
• Self-motivated, results-oriented with a passion to deliver above par results.
  
  

Education & Experience

• High School Diploma, GED, or equivalent and 2 years’ experience in security operations center, physical security, emergency dispatch/management, or related role required.
• Applicants with an Associate’s or Bachelor’s degree in Criminal Justice, Security, or a related technical field are encouraged to apply.
• Applicants with experience with access control video management and mass communication suite of products technologies encouraged to apply.
• Applicants with experience in electric utility industry are encouraged to apply.
  
  

Measure Of Success

• Able to understand the overall picture and objectives of Oncor.
• Implement and administer PSOC policies, standards, procedures and provide the guidance required to support Oncor corporate security functions, operations and activities.
• Partner with stakeholders across the enterprise to operate a centralized PSOC security program with strong headquarters-level governance.
  
  

Benefits

At Oncor, we offer a comprehensive set of benefits, compensation and performance management programs designed specifically to attract, retain, motivate and reward our high-performing workforce. Our supportive and inclusive culture allows every team member the opportunity to thrive and make a difference. We invest in our employee’s success and well-being by offering such things as:

• Annual incentive program.
• Competitive health and welfare benefits (medical, dental, vision, life insurance).
• Ability to earn wellness incentives (up to $2,000 in 2025) and other wellbeing resources.
• 401k with dollar-for-dollar company match up to 6%.
• 401k match with student debt program.
• Cash balance pension plan.
• Adoption Assistance.
• Mental health resources.
• Employee resource groups.
• Tuition reimbursement.
• Competitive vacation, 10 company holidays and 2 personal holidays.
• Paid parental leave.
• Salary continuation for up to 6 months for approved employee illness or injury.
• Other perks such as commuter benefits, electric vehicle incentive program, appliance purchase plan.
  
  

Participation in benefit programs for employees in collective bargaining units is subject to the applicable collective bargaining agreement.